SAHIL SAINATH GAONKAR

• Clean and maintain guest rooms, bathrooms, and public areas to high hotel standards
• Change bed linens, towels, and restock guest amenities (toiletries, water, tea/coffee)
• Ensure rooms are properly set up for new guest arrivals
• Report maintenance issues, damages, and lost & found items to supervisors
• Follow daily work schedules and complete assigned rooms within shift time
• Maintain hygiene, safety, and cleanliness standards at all times
• Provide basic assistance to guests in a polite and professional manner
• Coordinate with housekeeping team to ensure smooth operations

• Maintain high standards of cleanliness and presentation in guest rooms and public areas
• Report any maintenance issues, such as broken fixtures or malfunctioning equipment, to the housekeeping supervisor.
• Handled guest complaints calmly and efficiently, rectifying issues to maintain customer loyalty.
• Assisted guests with special requests, ensuring their needs were met promptly and accurately.
• Maintained clean and organized front desk area, creating a pleasant first impression for arriving guests.
• Monitor housekeeping carts and storage areas to ensure adequate supply levels.
• Adhere to hotel and industry standards for safety, cleanliness, and sanitation.
• Handle lost-and-found items according to the hotel’s policy and procedures.