Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Associate
Hengyong Building Material Trading DMCC
06.2023 - Current
Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
Trained and supported new team members, maintaining culture of collaboration.
Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Played a pivotal role in facilitating the establishment of new company licenses for shareholders, including meticulous document preparation and seamless registration processes within the Dubai Multi Commodities Centre (DMCC).
Property Management Coordinator
Hengyong Building Material Trading DMCC
07.2022 - 06.2023
Reviewed and prepared tenancy contracts, and managing all aspects of lease registration and renewal such as Ejari and other private contracts.
Coordinated move-in/move-out processes to ensure a smooth transition for both new and departing tenants.
Provided exceptional customer service by responding promptly to tenant inquiries or concerns, maintaining positive relationships throughout the community.
Maintained accurate financial records with diligent tracking of rent payments, expenses, and budgets.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Administrative Assistant to the General Manager
Hengyong Building Material Trading DMCC
01.2022 - 07.2022
Collaborated with other administrative professionals to share best practices and streamline processes across departments.
Saved costs on office expenditures by regularly reviewing vendor contracts and negotiating for better deals or more favorable terms.
Assisted in budget preparation and expense tracking to maintain financial efficiency within the department.
Developed and updated spreadsheets and databases to track, analyze, and report on company's accommodations expenses.
Education
Bachelor of Science - Electronic Communication And Engineering
Myanmar Institute of Information Technology
Mandalay, Myanmar
02.2021
Business Administration And Management
Strategy First University
Mandalay Myanmar
10.2020
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
File Organization
Strong Problem Solver
Critical Thinking
Customer Relations
Documentation and Recordkeeping
Accomplishments
Held first-point-of-contact for all internal and external communications with executive-level officers.
Assisted four new company owners in successfully setting up their businesses, facilitating the registration of four trade licenses and overseeing office rental and setup processes.
Managed and coordinated office renovation projects, collaborating closely with contractors to ensure timely completion and seamless setup of workspaces, including facilitating utility setup and infrastructure readiness.
Facilitated the acquisition of two office spaces for a company shareholder, demonstrating proficiency in real estate transactions and client service.
Certification
[Area of certification] Training - [Timeframe]
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Burmese
Bilingual or Proficient (C2)
Timeline
Senior Associate
Hengyong Building Material Trading DMCC
06.2023 - Current
Property Management Coordinator
Hengyong Building Material Trading DMCC
07.2022 - 06.2023
Administrative Assistant to the General Manager
Hengyong Building Material Trading DMCC
01.2022 - 07.2022
Bachelor of Science - Electronic Communication And Engineering
Myanmar Institute of Information Technology
Business Administration And Management
Strategy First University
[Area of certification] Training - [Timeframe]
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