Said Tanhim
Supervisor At Olayan Food Services
Dubai
Summary
Friendly supervisor always ready to help team members by takin on additional tasks.Skilled at making costumers feel welcome and answering any concerns.offering seven(7)years of experiences in food and beverage settings.
Focused supervisor successful at multi-tasking and delivering prompt and friendly service to all costumers .
Talented at maintaining positive attitude and great sense of humor during peak hours.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Supervisor
buffalo wild wings
dubai
12.2019 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Head Waiter
Wadi Doan restaurant
dubai
09.2015 - 11.2019
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Education
Bachelor of Arts - Human Sciences
Al Adarissa
FES ,Morocco 07.2012 - 06.2013
No Degree - Rights And Economics
University Sidi Mohammed Ben Abdellah-Fes
Morocco -fes 08.2012 - 07.2013
Graduated From The Institute of Hotel And Tourism - Tourism And Services
ISTH Institute Specializing in Tourism And Private
Morocco - Fes 08.2013 - 06.2015
Skills
[Software] experience
Certification
Person in charge -food safety
Timeline
Person in charge -food safety
05-2022
Supervisor
buffalo wild wings
12.2019 - Current
Head Waiter
Wadi Doan restaurant
09.2015 - 11.2019
Graduated From The Institute of Hotel And Tourism - Tourism And Services
ISTH Institute Specializing in Tourism And Private
08.2013 - 06.2015
No Degree - Rights And Economics
University Sidi Mohammed Ben Abdellah-Fes
08.2012 - 07.2013
Bachelor of Arts - Human Sciences
Al Adarissa
07.2012 - 06.2013