SAIDI FIDOX SSENYONGA
Dubai
Summary
Adept at workload planning and fostering team development, I excelled as a Location Manager at Swift Max LLC, where I seamlessly managed multiple projects and ensured compliance with health and safety regulations. My focus on customer service and budget control significantly enhanced operational efficiency and team performance.
Overview
4
4
years of professional experience
Work History
Location Manager
Swift Max LLC
03.2022 - Current
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
- Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
- trained and groomed associates to much up hotel standards and policies
- coordinated and followed up all check in and check out to ensure they are handled smoothly
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- followed up assignments and made sure reports are submitted to my superiors
Team Leader
Atlantis, The Palm
01.2021 - 02.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Bachelor of Arts - Law Enforcement
MAKERERE UNIVERSITY
UGANDA05.2015
Skills
- Workload planning
- Customer Service
- Sales Development
- Team Supervision training
- budget control
- team development
- schedule preparation
- expense tracking
Timeline
Location Manager
Swift Max LLC
03.2022 - Current
Team Leader
Atlantis, The Palm
01.2021 - 02.2022
Bachelor of Arts - Law Enforcement
MAKERERE UNIVERSITY
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