SAIDI MUSISI

Work History

Transguard group

Dubai

04.2023 - Current

Created and implemented daily cleaning schedules for staff members.
Monitored inventory levels and ordered supplies as necessary.
Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
Performed periodic deep cleaning tasks in order to maintain high hygiene standards.

Transguard group

Dubai

04.2022 - 04.2023

Greeted customers, answered inquiries, and directed them to the appropriate department.
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Processed incoming and outgoing mail daily.
Answered phone calls in a professional manner and transferred calls accordingly.
Organized office supplies and maintained an inventory of stock items.
Assisted with the preparation of presentations by gathering data from various sources.
Assisted in organizing special events such as conferences or seminars.
Kept office records organized and supplies well-stocked for optimal team performance.
Answered phone calls and welcomed visitors to office.
Strictly adhered to confidentiality protocol regarding client information and documents.

Transguard group

Dubai

05.2021 - 06.2022

Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Reported any maintenance issues or damage to supervisors immediately.
Followed safety procedures when handling hazardous materials.
Ensured that all health standards were met during cleaning operations.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Protea Hotel

Entebbe

03.2018 - 03.2020

Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Updated daily log book with information about visitors entering the premises.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered and directed incoming calls using multi-line telephone system.