Summary
Overview
Work history
Education
Skills
Accomplishments
Interests
Languages
Work availability
Quote
Timeline
Generic
Said Muhammad Said

Said Muhammad Said

Dubai,uae

Summary

Ten years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes. Enthusiastic and energetic student with strong academic record and readiness to take on new challenges. Offers comprehensive education and excellent communication skills to learn quickly and support team. Thrives in fast-paced, busy environments.

Overview

17
17
years of professional experience

Work history

Nesbony Collage
11.2008 - Current
  • Ihave continuously worked within the hotel sector - Specifically within food and beveragedepartment in various Capacity
  • Along this fantastic journey, I feel privileged to have the honour toserve as below.

BAR/LOUNGE MANAGER

THE RITZ CALTON DIFC
06.2023 - 06.2019
  • OPERATION RESPONSOBOLITIES Implement marketing activities, suggestive selling and promotions in order to achievedesired results To attend and actively participates in the daily F &B briefings
  • Participate in market surveys and competition Analysis
  • Implement system/ measures to control F&B cost within budget guideline, minimizewastage and maximize productivity
  • Ensure safety, Hygiene and fire policy are alwaysadhered
  • Discuss with outlet chef regarding menus, Menu cycling, special request etc
  • Train all colleagues in suggestive selling and up-selling techniques to assist inachieving maximize profitability
  • Ensure continuous on the job training to allcolleagues
  • Ensure all the checklists followed and completed on daily shift basis
  • Monitor completion of weekly cleaning schedules
  • Monitor and implement stockrotation (F.I.F.O) To analyses results of Telephone Test calls, mystery shoppers, CSI, Complaint forms
  • IQRs and take the action necessary to address any non-conformances within requiredperiod
  • Develop and update F&B knowledge of all colleagues on a regular basis throughtraining
  • Maintain a working knowledge of a relevant section within the Ritz Carlton foodhygiene SOP and ensure the outlet meets the approved highest Quality standards at all times.

REGIONAL MANAGER

FALLA RESTAURANT
11.2018 - 05.2019

BAR/LOUNGE ASSISTANT MANAGER

THE RITZ CALTON DIFC
08.2012 - 01.2018

BANQUET SHIFT LEADER

THE MAYDAN DUBAI
01.2011 - 01.2012

PASTRY COOK

MOMBASA BEACH HOTEL
12.2006 - 01.2010

Education

Diploma - hospitality management

Nesbony College of professional studies
kenya
2008

undefined

Mtwapa North High School
2005

undefined

Mtomondoni Primary School
2001

Skills

  • Menu alterations
  • Restaurant Manager POS system knowledge
  • Maitre'D POS software
  • Flex Catering
  • Ingredient inventory management

Accomplishments

  • Food Production Customer Service Special Events Recruitment and Training Process improvement continuous on job training

Interests

SELECTED ACCOMPLISHMENT, I have participated in each Dubai world cup events since 2011 to 2012 in various capacities fromserve/waiter to shift Leader; I participated as well in oil baron and show fiesta 2012, worked asarea manager for falla restaurant from 2018 to 2019 up to date working at Ritz Carlton DIFC inlounge bar as lounge manager.

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

BAR/LOUNGE MANAGER

THE RITZ CALTON DIFC
06.2023 - 06.2019

REGIONAL MANAGER

FALLA RESTAURANT
11.2018 - 05.2019

BAR/LOUNGE ASSISTANT MANAGER

THE RITZ CALTON DIFC
08.2012 - 01.2018

BANQUET SHIFT LEADER

THE MAYDAN DUBAI
01.2011 - 01.2012

Nesbony Collage
11.2008 - Current

PASTRY COOK

MOMBASA BEACH HOTEL
12.2006 - 01.2010

Diploma - hospitality management

Nesbony College of professional studies

undefined

Mtwapa North High School

undefined

Mtomondoni Primary School
Said Muhammad Said