AutoCAD
Saif Al Ghefari
industrail engineer
Abu Dhabi
Summary
Recent Industrial Engineering graduate with hands-on experience in both logistics and healthcare sectors. Completed an internship at Aramex, where I applied process improvement and project management principles to enhance program delivery. Simultaneously worked as a Patient Access Representative at SEHA, managing patient data and optimizing administrative processes. Equipped with strong analytical, data-driven problem-solving skills, and a proven ability to collaborate in dynamic environments. Eager to apply diverse experience and engineering knowledge to contribute to process optimization and operational success in a competitive, growth-oriented environment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Intern
Aramex
06.2023 - 08.2023
- Assisted in optimizing logistics operations, focusing on efficient package handling, route planning, and on-time delivery.
- Utilized data analysis tools (Excel, Power BI) to monitor and improve supply chain performance, identifying bottlenecks and streamlining processes.
- Collaborated with cross-functional teams to implement cost-saving measures, reducing transportation costs and improving warehouse management efficiency.
- Supported inventory management by tracking stock levels and ensuring accurate order fulfillment of warehouse management systems (WMS).
- Gained hands-on experience with demand forecasting and supply chain planning, contributing to accurate inventory replenishment and reducing stockouts.
- Participated in process improvement projects, using Lean and Six Sigma methodologies to enhance logistics workflows.
- Developed skills in vendor management and coordination with external partners to ensure timely delivery and customer satisfaction.
- Enhanced problem-solving abilities by troubleshooting daily logistics issues, such as shipment delays and incorrect deliveries.
Patient Access Representative
SEHA
01.2021 - 10.2022
- Assisted patients with scheduling appointments, answering inquiries, and providing information on services and policies.
- Verified insurance details and processed medical claims, resolving any discrepancies to facilitate smooth patient access to care.
- Coordinated between patients, healthcare providers, and administrative staff to ensure seamless communication and care delivery.
- Analyzed patient data and generated reports to identify trends, improving departmental efficiency.
- Supervise team of administrative staff to enhance patient experience and reduce wait times.
- Trained new team members in registration procedures and patient data systems, ensuring compliance with organizational policies.
Education
Bachelor of Science - Industrial Engineering
Abu Dhabi University
Abu Dhabi, United Arab Emirates 09.2019 - 12.2023
Skills
Problem-solving abilities
Multitasking
Process Mapping
Six Sigma
Time and Motion Studies
Forecasting & Demand Planning
Simulation Modeling
Inventory Management
Quality Assurance
Operations Research
Project Management & Risk Analysis
Customer Service
Software
ARENA
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Intern
Aramex
06.2023 - 08.2023
Patient Access Representative
SEHA
01.2021 - 10.2022
Bachelor of Science - Industrial Engineering
Abu Dhabi University
09.2019 - 12.2023