Saif Eddin Nasser
Dubai,UAE
Summary
Driven Store Assistant with background in sales, customer service and operations management. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Bartender
XO Bar - Galaxy Bar
As- suwayda, Syria
Bartender
Tunnel Bar
Damascus , Syria
2023.08 - 2024.02
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Store sales assistant
Morgan Sham City Center
Damascus, Syria
2022.09 - 2023.08
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Completed assigned work within deadlines and to company standards.
- Understood and adhered to company's health and safety policies.
Education
High School Diploma - Electric
The High School of Qaiss Abu Fakher
As-Suwayda 2018.09 - 2021.07
Foundation degree - Cyber Security analyst
IBM Online Course
Damascus- Syria 2022.09 - 2023.09
Foundation degree - cyber security penetration testing
EC-Console - Online
Damascus - Syria 2023.12 -
Skills
- Highly responsible and reliable
- Efficient under pressure
- Effective sales techniques
- Spirits, wine and food service
- Fashion and styling expertise
- Customer retention
Languages
Arabic
Native
English
Advanced
Timeline
Foundation degree - cyber security penetration testing
EC-Console - Online
2023.12 -
Bartender
Tunnel Bar
2023.08 - 2024.02
Store sales assistant
Morgan Sham City Center
2022.09 - 2023.08
Foundation degree - Cyber Security analyst
IBM Online Course
2022.09 - 2023.09
High School Diploma - Electric
The High School of Qaiss Abu Fakher
2018.09 - 2021.07
Bartender
XO Bar - Galaxy Bar