Saifeddine Sallemi
Dubai ,United Arab Emirates
Summary
Dynamic and goal-oriented professional with a strong focus on relationship building and customer service excellence. Demonstrates a friendly, positive attitude and excels in team work collaboration and problem-solving. Committed to achieving objectives through effective communication and strategic planning, with a keen interest in advancing career goals within customer-focused environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Public relations officer
A R Business Services LLC
2024.06 - 2026.03
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed end-to-end visa processing including new visas, renewals, and cancellations.
- Coordinated with Immigration, MOHRE, and other UAE government authorities.
- Processed Labour Card cancellations and immigration cancellations.
- Handled Emirates ID applications, updates, and cancellations.
- Experienced in working with UAE government systems: TAS-HEEL, ICP, and GDRFA.
- Maintained communication with clients and ensured compliance with UAE regulations.
- Provided assistance and support with strong connections at Dubai Department of Economy and Tourism (DED) for trade license issuance, renewals, and amendments, as well as Invest in Dubai for company registration and licensing processes.
- Coordinated and obtained approvals from multiple UAE government authorities, including:
- Dubai Municipality & DEQ
- Dubai Civil Defense
- Roads and Transport Authority & TARS Registration
- Dubai Sports Council
- UAE Media Council
- Dubai Development Authority ( DDA Tecom NOC )
- Dubai Ports
- Dubai Maritime Authority
- Dubai Customs
- Dubai Health Authority ( Shreyan System )
Sales Associate
Fatales
2023.01 - 2024.06
- Assisted customers in selecting fragrances, providing personalized recommendations based on preferences and skin chemistry.
- Managed inventory levels, ensuring product availability and timely replenishment for optimal sales performance.
- Conducted product demonstrations, highlighting fragrance features to enhance customer engagement and drive sales.
- Trained new associates on product knowledge, customer service techniques, and operational procedures for consistency in performance.
Sales Associate
Celio
2021.01 - 2023.01
- Engaged customers, providing product knowledge and assistance to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained organized merchandise displays, contributing to an appealing store environment.
- Assisted in inventory management by restocking shelves and monitoring product availability.
Education
High School Diploma - Sciences
Taib Al Mhari
Nabuel, Tunisia 2013.09 - 2017.06
Skills
- Relationship building
- Friendly , positive attitude
- Customer service
- Goal oriented
- Team work collaboration
- Problem-soliving
- Online communications
- Communications
- Client servicing
- Issue tracking
Languages
English
Arabic
French
Languages
5,6,5
Timeline
Public relations officer
A R Business Services LLC
2024.06 - 2026.03
Sales Associate
Fatales
2023.01 - 2024.06
Sales Associate
Celio
2021.01 - 2023.01
High School Diploma - Sciences
Taib Al Mhari
2013.09 - 2017.06