Summary
Overview
Work History
Education
Skills
Certification
Maritalstatus
Passportinfo
Personal Information
Languages
Timeline
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Saifudheen STP

Saifudheen STP

Summary

Enthusiastic and reliable cashier, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experienced in properly handling daily accounts. Proven ability to handle a diverse customer base, resolve problems and process transactions quickly and accurately. Skilled in identifying customer needs and providing tailored solutions. Looking to leverage my skills and expertise to drive financial success for your organization Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FCY CASHIER

LULU INTERNATIONAL EXCHANGE
04.2021 - Current
  • Exchanging Currencies: Currency exchange cashiers handle transactions where customers exchange one currency for another, based on current exchange rates
  • Calculating Rates: They calculate exchange rates and inform customers about the rates applicable to their transactions
  • Handling Different Currencies: Cashiers need to be familiar with various foreign currencies and their denominations
  • Accuracy: It's crucial for currency exchange cashiers to be accurate in their calculations to ensure customers receive the correct amount of money
  • Customer Service: They provide customer service by answering questions, explaining exchange rates, and assisting customers with their currency exchange needs
  • Compliance: Currency exchange cashiers need to adhere to legal and regulatory requirements related to currency exchange transactions, including verifying customer identification as necessary
  • Ensuring transactions are completed in an efficient manner with a high level of accuracy
  • Following compliance procedures, Understanding AML&CFT policies
  • Completing KYC documentation for each Customer as per guidelines.

Sales Associate

ROCK PORT GARMENTS
01.2018 - 01.2020
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.

Education

BCOM -

Kannur University
01.2020

HIGHER SECONDARY -

Board of Higher Secondary Examination, Kerala, India
01.2017

SSLC -

Board of Public Examination Kerala, India
01.2015

Skills

  • Customer Service
  • Conflict management
  • Building customer loyalty
  • Accounting
  • Interpersonal skills & Problem solving
  • Tally 72 & 9
  • Tally ERP
  • MS Office (Advanced Excel)
  • Payment Processing
  • Payment Collection
  • Product Recommendations
  • Cash Register Operation
  • ID Verification
  • Customer Assistance
  • POS Systems
  • Customer Relations
  • Cash Management
  • Complex Problem-Solving
  • Point of sale operation
  • Daily Reporting
  • POS system operations
  • Cash handling expertise
  • Issue Resolution
  • Cash handling and management
  • Currency counting
  • Loyalty Program Promotion
  • Money Handling
  • Refunds and exchanges
  • Report Preparation
  • Payment posting
  • Point of Sale proficiency
  • Cash Drawer Balancing
  • Product Knowledge
  • Records Maintenance
  • Written and verbal communication
  • Cash register systems
  • Customer service excellence

Certification

  • Advanced Anti Money Laundering (AML Certified)
  • Attended completion of Currency counterfeit
  • Attended completion of Critical incident Report (CIR)
  • Attended completion of Targeted financial Sanction (TFS)
  • Attended completion of Fraud awareness

Maritalstatus

Single

Passportinfo

P 4628985, 08/11/26

Personal Information

  • Date of Birth: 10/13/98
  • Gender: Male
  • Nationality: Indian
  • Visa Status: Employment

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)

Timeline

FCY CASHIER

LULU INTERNATIONAL EXCHANGE
04.2021 - Current

Sales Associate

ROCK PORT GARMENTS
01.2018 - 01.2020

BCOM -

Kannur University

HIGHER SECONDARY -

Board of Higher Secondary Examination, Kerala, India

SSLC -

Board of Public Examination Kerala, India

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Saifudheen STP