Results-driven Project Manager with over 10 years of experience in managing large-scale transformation programs, focusing on agile methodologies, cloud infrastructure, and regulatory projects. Proven track record of delivering complex, multi-phase projects by driving collaboration, solving complex problems, and meeting stakeholder expectations. Adept at leading strategic initiatives, optimizing business processes, and delivering scalable, sustainable solutions across the health insurance and healthcare sectors.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
National Health Insurance Company-Daman
01.2020 - Current
Led a transformation project to replace the core insurance system, enhancing business operations, scalability, and efficiency
Collaborated with senior stakeholders to align strategic initiatives with business goals, ensuring integration of all perspectives into project planning
Spearheaded Agile adoption, improving team performance and project execution through tools like Jira
Delivered regulatory and compliance projects, ensuring adherence to industry standards and mitigating risks
Successfully managed multi-phase projects spanning over 6 months, driving feasibility assessments, execution, and transition to business as usual
Presented project updates to C-level executives, effectively managing stakeholder expectations
Led API integration projects, improving partner collaboration and service delivery
Drove cost-saving initiatives, such as transitioning outsourced solutions to in-house capabilities, resulting in significant budget reductions.
Senior Officer- Project Management Office
National Health Insurance Company-Daman
01.2014 - 01.2020
Managed end-to-end cloud infrastructure projects and data center migrations, ensuring seamless deployment and business continuity
Led teams to deliver large-scale transformation programs, aligning them with strategic business goals
Applied Agile methodologies to improve project agility and team efficiency
Successfully engaged cross-functional teams to deliver projects on time and within budget, utilizing project tracking tools such as Jira and Jenkins.
Software Test Engineer
L&T Technology Services
01.2011 - 01.2014
Developed and implemented automated scripts for testing mobile devices, improving product stability and performance
Conducted manual and regression testing for mobile applications, ensuring high-quality software delivery.
Education
Bachelor of Science, Information Technology -
Mumbai University
Mumbai, India
Skills
Strategic Program Management
Transformation Projects & Change Management
Health Insurance & Third-Party Administration (TPA)
Medical Adjudication Officer at International Services - National Health Insurance Company - DamanMedical Adjudication Officer at International Services - National Health Insurance Company - Daman
PBM Specialist- Automation Process Optimization at National Health Insurance Company- DamanPBM Specialist- Automation Process Optimization at National Health Insurance Company- Daman
Senior Production Assistant at The National Health Insurance Company – DamanSenior Production Assistant at The National Health Insurance Company – Daman