Sainath Elluru
Dubai
Summary
Skillful and Diverse IT professional with 14 years of experience in IT with sound knowledge in cloud platforms including OCI, AWS, GCP, and Microsoft Azure, specializing in SaaS, PaaS, and IaaS operations. Proficient in microservices and DevOps technologies such as Red Hat OpenShift, Kubernetes, Docker, and CI/CD pipeline integration. Skilled in app hosting services with IBM WebSphere Application Server Network Deployment and JBOSS. Demonstrates strong capabilities in digital banking platforms like Finacle FEBA and BankWorld Digital Banking Platform. Adept at IT infrastructure management including load balancers, middleware, and databases. Committed to implementing change control procedures and systems automation to enhance operational efficiency. Career goals include advancing digital engagement strategies within the banking sector.
Overview
14
14
years of professional experience
Work history
Senior System Engineer
Bourntec Software Solutions (RAK BANK)
Dubai
03.2023 - Current
- Provided application support by troubleshooting user issues and ensuring timely resolution of technical problems.
- Collaborated with cross-functional teams to enhance application performance and user experience.
- Implemented preventative maintenance protocols to reduce downtime.
- Coordinated with cross-functional teams to develop integrated systems solutions.
- Maintained up-to-date knowledge on emerging technologies for potential integration into existing systems.
- Optimised performance through continuous monitoring of system metrics.
- Tracked resource utilization to prevent over-utilization or wastage.
- Developed comprehensive system documentation, enhancing departmental efficiency.
- Evaluated current infrastructure set-up, proposed improvements where necessary.
- Improved overall server stability through rigorous testing and patch application.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Developed and maintained comprehensive documentation for application processes and user instructions.
- Analysed system logs and user feedback to identify recurring issues and implement effective solutions.
- Supported software upgrades and installations, coordinating with IT teams to minimise disruption to operations.
- Implemented best practices for application management, contributing to improved operational efficiency across departments.
- Provided application support, change control and lifecycle management of core platforms and business processes.
- Delivered high-level application support for increased system stability.
- Developed and optimized system architectures to enhance performance and reliability.
- Collaborated with cross-functional teams to identify and resolve technical issues.
- Conducted comprehensive system testing to ensure adherence to industry standards.
- Evaluated emerging technologies to recommend enhancements for payment processing systems.
- Implemented security measures to protect sensitive payment data and maintain compliance.
Senior System Engineer
Network International-Integrated Payment Solutions
Dubai
11.2020 - 02.2023
- Played significant role in enabling Omni channel Digital Banking platform for client from West Africa.
- Sound Knowledge of BankWorld Digital Banking Platform (Retail/Corporate Banking, Wallet & Payments solutions).
- Significant experience in installation, configuration, application deployment of BankWorld products and maintenance of Digital Banking Application on AIX, Linux and Windows platforms.
- Experience in working on performance benchmarks on system utilization, capacity utilization and overall system & workstation performance.
- Oversee and Manage Support service offerings for Production environments, managing implementation schedules of planned outages due to Change driven, Infrastructure upgrade and patching, Auto-monitoring and alerting of infrastructure issues.
- Experience in Change & Release management of different Environments including setting up of Releases, facilitating deployments on both Test and PROD environments.
- Led and assisted technical upgrade projects for client by working and coordinating with application vendor and developers for new app enhancements.
System Analyst
RAKBANK Through ATRIBS METSCON Consulting
Dubai
02.2019 - 11.2020
System Analyst
RAKABNK Technology
Dubai
12.2017 - 01.2019
- Worked as an SME and played key role in Digital 2.0 initiative by RAKBANK in Digital Banking applications (Mobile and Internet Banking) which is revamp version of Mobile App.
- Analyzing the existing Business Process and to define a better process beneficial for the business.
- Understanding the AS-IS process and analyzing and defining a better TO-BE process to best suit the requirements.
- Hands on experience in working with all stakeholders, Project team, Channels and Development team along with installation, configuration, application deployment, product maintenance and support of Digital Banking Application on AIX, Linux and Windows platforms.
- Implementing Security baselines as per Bank’s policy. Vulnerability Assessment fixes and Risk assessment fixes.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
IT Infrastructure Analyst
Barclays Technology Center India Pvt. Ltd
Pune
11.2012 - 11.2017
- Set up of Application environment which includes installation of products like IBM WebSphere Application Server, IBM HTTP Server on AIX/Linux platform .
- Experience in configuring and integration Connection pools for JDBC connections, expertise in deployment and administration of WAS on AIX, Linux, Federated multiple nodes to the Deployment Manager.
- Trouble shooting various problems in different stages of development using logs files, involved in Trouble Shooting WebSphere environment problems, enabling Global Security and LDAP.
- Maintaining resources and configurations as required by applications, such as: JMS, Workload managers, Service Integration Bus (SiBus), Connection Factories, Queue destinations.
- Implementing Security baselines as per Bank's policy. Vulnerability Assessment fixes and Risk assessment fixes.
IT Analyst
Barclays Technology Center Through Adecco India
Pune
02.2012 - 10.2012
- Deployed J2EE applications & configure WebSphere environment as per application requirements.
- Ensure High availability and Workload management by implementing clustering.
- Raised and follow-up IBM PMRs to address critical Production issues.
- Implemented patches on WAS systems and fixing the security flaws as per VA (Vulnerability Assessment) guidelines.
- Creating, scheduling & implementing change requests as per business requirements. Work on day to day incident and service tickets.
Education
MBA - Marketing
Master of Business Administration
BIPD Business SchoolSkills
- Cloud Platforms: - OCI, AWS, GCP & Microsoft Azure Cloud Computing and Operations Cloud Computing (SaaS, PaaS, IaaS)
- Micro Services& DevOps: - Red Hat Open shift, Kubernetes, Docker and CI/CD Pipeline integration
- App Hosting services - IBM Web Sphere Application Server Network Deployment (855/v9) & JBOSS, Websphere Portal Server, Weblogic
- Digital Banking - Finacle FEBA and BankWorld Digital Banking Platform, Digital Engagement Hub (DEH)
- IT Infrastructure ( Load Balancer, MW, Database)
- Change control procedures implementation
- Systems automation expertise
- Continuous integration and deployment
Certifications
- Certified Kubernetes Administrator (CKA)
- Certified Scrum Master (CSM)
Timeline
Senior System Engineer
Bourntec Software Solutions (RAK BANK)
03.2023 - Current
Senior System Engineer
Network International-Integrated Payment Solutions
11.2020 - 02.2023
System Analyst
RAKBANK Through ATRIBS METSCON Consulting
02.2019 - 11.2020
System Analyst
RAKABNK Technology
12.2017 - 01.2019
IT Infrastructure Analyst
Barclays Technology Center India Pvt. Ltd
11.2012 - 11.2017
IT Analyst
Barclays Technology Center Through Adecco India
02.2012 - 10.2012
MBA - Marketing
Master of Business Administration