SAJID ALI
IT ENGINEER
DUBAI
Summary
PERSONAL PROFILE__________________________ Experienced as Hardware Technician and System admin with high capability of customer support handling. Ready to work at any time and eager to learn about new technologies and work with leading team. I'm a hard worker who enjoys testing new technologies and pushing existing ones to their limits, I have wide verity of experience in hardware and software installation.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
IBS Project Engineer
ABDULLA COMPUTERS
AJMAN
12.2019 - Current
- Collaborated with departments to foster accurate and swift communication with customers.
- Utilized lean and six sigma tools to solve problems with manufacturing processes.
- Calculated and determined financial feasibility of project based on analysis of collected data.
- Obtained and analyzed data to coordinate and document continuous improvement.
Front Office Manager and IT administrator
AL-QUDS COMPUTERS
AJMAN
01.2011 - 11.2019
- Business management and activities
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Prepared agendas and took notes at meetings to archive proceedings.
- Administering the IT department and meeting with different companies to promote the business
- Installed and configured IT network components and assisted in the implementation of designed IT network configuration
- Performed customer services on different firms’ departments and resolved hardware and software technical problems in the system elements after detailed analysis, including computer failures and software malfunctioning
- Provided solutions and technical guidance to clients facing technical issues and difficulties
- Maintained records of hardware issues, performance and supplies
- Responsible for supporting workers in Networking, PABX, CCTV and IP base Security system, Biometric attendance system
- QUALIFICATION__________________________________
- Matriculation with Sc
- Intermediate in IT
- One Year study in BCS
- Present Studying MCSE.
- Created, prepared and delivered reports to various departments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
IT manager
ALQUDS
AJMAN
01.2007 - 01.2010
- To maintain systems, internet troubleshooting, local area network, Installation, Provide technical support to customers online and offline
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- And provide technical support to companies and internet cafés on behalf of city café dot net
- Worked, EQUIPMENT Ajman U.A.E
System Administrator, Support Team
CITY CAFÉ DOT NET Ajman U.A
DUBAI
01.2006 - 01.2007
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Created patches and solutions to fix bugs in existing applications.
technical support, IT manager
Job, MASTERS FSD, INTACT VOIP Karachi
01.2004 - 12.2005
- Install and configure network and software's, Provide, to agents
- Worked for THE CALL, Responsible to maintain workstations, network system and provide technical support to agents and Co-workers
- Worked
Assistant Network and operation manager
CALL TRONIX
06.2003 - 01.2004
Technician
Neelum computers and institute shorkot
01.2001 - 01.2003
- Replacement of all kind of laptop
- Upgrade old system with compatible new hardware
- Upgrade device drivers with latest available
- Sot out system failure and system bottlenecks
- Install all kind of printer and related devices with printer spooling and policies settings
- Install local area network as given design structure and topology with almost all kind of network devices printers, fax, storage etc
- Internet connectivity to local area network with troubleshooting and web support
- Configure routers for internet connectivity with VPN and firewall settings
- Install operating system as server, workstation or client
- Install all kind of software's configure with hardware if required for workstation or for network clients and supported format software's like codec's, plug-in, other media kinds
- Manage storage types with basic and dynamic partition and file systems
- Manage backup procedures, backup media, and schedule and restore etc
- Possible disaster data recovery with software and available hardware
- Installation CCTV and IPCAM Security system and configure for online monitor
- Installation and configuration of PABX system
- Installation Biometric system and salary management software
- Of job:
- To assemble systems install operating systems software's and Customers Support online and offline.
Education
Associate of Science -
Govt. High School
Pakistan 01.2000 - 03.2002
Associate of Science - Information Technology
Govt. College
Pakistan 05.2002 - 03.2004
Bachelor of Science - One Year Study in BCS.
National College of Punjab
Pakistan 08.2004 - 06.2005
Bachelor of Arts -
Punjab University
Pakistan 05.2005 - 04.2007
Skills
TECHNICAL EXPERTISE_ ______________________Operating systems: Windows XP, Me, vista, Win7, Win8, Win10TECHNICAL SKILLS __________________ ______Assemble all kind of IBM Type computers
- Schematics understanding
- Data Entry
Additional Information
- clean driving license Civil Status : Married Visa Status : Residence Valid Visa
Timeline
IBS Project Engineer
ABDULLA COMPUTERS
12.2019 - Current
Front Office Manager and IT administrator
AL-QUDS COMPUTERS
01.2011 - 11.2019
IT manager
ALQUDS
01.2007 - 01.2010
System Administrator, Support Team
CITY CAFÉ DOT NET Ajman U.A
01.2006 - 01.2007
Bachelor of Arts -
Punjab University
05.2005 - 04.2007
Bachelor of Science - One Year Study in BCS.
National College of Punjab
08.2004 - 06.2005
technical support, IT manager
Job, MASTERS FSD, INTACT VOIP Karachi
01.2004 - 12.2005
Assistant Network and operation manager
CALL TRONIX
06.2003 - 01.2004
Associate of Science - Information Technology
Govt. College
05.2002 - 03.2004
Technician
Neelum computers and institute shorkot
01.2001 - 01.2003
Associate of Science -
Govt. High School
01.2000 - 03.2002