Summary
Overview
Work History
Education
Skills
Sucess Stories
Key Strengths
Accomplishments
NCR Products Expertise
Managing Clients
Research Work
Timeline
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Sajid Hashmi

Sajid Hashmi

Solution Architect
Dubai

Summary

Solution Architect with 10+ years of customer relationship management and implementation support. Highly skilled in managing complex financial applications and upgrades for ongoing efficiency and achievement of corporate objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.

Overview

16
16
years of professional experience
8
8
years of post-secondary education

Work History

SolutionArchitect|SoftwareConsultant|SupportAnlyst

NCR Corporation
Dubai
01.2009 - Current
  • Providing feedback and solution design for Digital Transformation on e-banking channel.
  • Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Conducted technical workshops/Demos and education sessions for customers.
  • Created and implemented innovative business solutions to support corporate objectives.
  • Work closely with Sales teams for software budgets and helping them how to pitch with Customers.
  • Created strong relationships with key decision makers as trusted consultant.
  • Creating SOW's and SRS for new projects.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
  • Development in order to automate manual tasks.

Software Developer & Consultant

TPS - Global Provider of Cards and Payment Solutions
Karachi
01.2007 - 12.2008
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Discussed issues with team members to provide resolution and apply best practices.

Education

Master of Science - Business Analytics

Hult International Business School
Boston
07.2021 - 11.2022

Master of Science - Software Engineering

SZABIST
Pakistan
09.2008 - 01.2011

Bachelor of Science - Computer Science

Sir Syed University of Engineering And Technology
Pakistan
01.2003 - 03.2007

Skills

    Product Implementation

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Sucess Stories

Dubai Police|Digital Transformation: The game changer of ATM services as Omni-channel, was part of team during this complete revamp of Dubai police and introducing the Dubai Smart Police stations.


Emirates NBD: Part of first implementation & design of new era towards the digital transformation on ATM channel by introducing interactive solution on ATM. This is the first in the Gulf region.


Mashreq Bank: Disruptive innovation by introducing the real time check clearing system which significantly reduces the cost. Part of system design and implementation team.


Digital Transformations: Playing vital role in all digital transformation where Bank branches become digital branches.

Key Strengths

Ownership and talking responsibility of the assigned tasks.

Strongly believes on team work and create the working environment friendly to utilize the productivity.

High trust level with the management and customers.

Play multiple job rules in case of resources unavailability with smart working methodology.

Leadership qualities.


Accomplishments

    Global Excellence Award by NCR- world wide

    Regional APEX Award awarded by NCR PS (MEA)

    Best Performer Awarded by NCR.

NCR Products Expertise

 NCR APTRA e Marketing - The multichannel (ATM/CRM/Contact Center/Email) marketing solution that targets the customer and generate the leads from it. Have sound knowledge of the complete system business logic/consultation/implementation being the only person in this region (Middle East) who is providing support to customers as well as development team during implementations. 

Key Clients: ENBD/Mashreq/NBO(Oman)/HBL (via NCR Pakistan team). 

Training Attended in USA by NCR Global Team. 


APTRA Interactive Teller – NCR’s solution to enable digital branches of future Complete knowledge of the system. Various implementations in the region including the Business trainings. 

Key Clients: ENBD/Mashreq/NBO(Oman)/Alizz Bank Oman. 


APTRA Advance NDC/EM V/XFS: NCR’s flagship and core ATM products Have ability to comprehend ISO/Reference manuals of AANDC & EMV and provide consultancy to customers accordingly. Been heavily engaged in driving implementation and support for these in UAE. 

Training Attended in UK by NCR Core Engineering Team. 


 ePO Mcafee - Whitelisting software security solution for Financial industry Various implementations/support, having experience with the certification with NCR and Non-NCR applications. 

Certification/Training: Attended in UK.


 APTRA Exchange /iSuite /iCCs/Personalization Server – NCR’s monitoring and cheque clearing solutions Proficient in implementation and support for all these solutions.  

 RDMS -  Creating the complex installers make easy for implementations and seamless remotely.

 

Gold Image Development for CEs/Technical Installation Manual: NCR has customer Windows OEM along with variety for ATM models and different profiles, creating the single installation package for smooth installation of ATM financial application.




 

Managing Clients

 Have very strong relationship with UAE top Banks including Global accounts. Experience to work and manage multicultural environments.

Research Work

  • Written the research paper during higher studies ' How Digital Transformation can save the Humanity the Last Hope', The paper contains the impact of digitalization on the inflation and how we can balance it by up-skilling the resources and introduce the regulations.
  • Forecasting on Sales for home repair tools using statistical formulas in excel and calculating the coefficients.
  • Perform Data massaging for complex data using Python and SQL on Covid data.
  • Sentiment Analysis on Amazon data and preparing the report telling the story.


Timeline

Master of Science - Business Analytics

Hult International Business School
07.2021 - 11.2022

SolutionArchitect|SoftwareConsultant|SupportAnlyst

NCR Corporation
01.2009 - Current

Master of Science - Software Engineering

SZABIST
09.2008 - 01.2011

Software Developer & Consultant

TPS - Global Provider of Cards and Payment Solutions
01.2007 - 12.2008

Bachelor of Science - Computer Science

Sir Syed University of Engineering And Technology
01.2003 - 03.2007
Sajid HashmiSolution Architect