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Dynamic IT Administrator with 2+ years of experience in optimizing technical and human resources to streamline business operations. Proficient in utilizing a broad range of technical tools and software including ServiceNow, HP Quality Centre, Azure Active Directory, and VMware, enhancing system efficiency and security. Demonstrated expertise in network performance management and IT service operations, consistently ensuring minimal downtime and optimal operational efficiency. Experienced in implementing robust security measures using Azure Active Directory, significantly enhancing data protection and access management. Proactive in addressing complex technical and network connectivity issues, adept at using advanced troubleshooting tools like Wireshark and NetScout. Effective communicator and team collaborator, skilled in liaising with software vendors and managing cross-functional team efforts to resolve technical problems. Achieved a significant reduction in support ticket resolution time by prioritizing tasks based on urgency and business impact, enhancing client satisfaction.

. Methodical IT Administrator with 2 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent user operations.

Motivated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills!

Highly skilled IT and cybersecurity professional with extensive expertise in firewalls, SIEM systems, TCP/IP, protocol analysis, and vulnerability assessments. Proficient in incident response, forensic analysis, risk management, and security policy development, with a strong focus on mitigating insider threats and handling malicious code. Adept at managing Windows OS, Office 365, hardware configuration, and server monitoring, alongside advanced capabilities in backup and restore processes, software installation, and network permissions. Demonstrates exceptional problem-solving, decision-making, and conflict resolution skills, complemented by effective communication and collaboration with third-party vendors. Career aspirations include leveraging technical acumen and leadership abilities to drive innovative IT solutions and enhance organisational security frameworks.
Offering strong analytical background with solid problem-solving and critical thinking skills. Knowledgeable about data interpretation, project management, and collaborative teamwork.

Sajina Chandran

Summary

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Sales Officer

Customer Service Representative

Cashier

Store Keeper

Education

Diploma of Education - Logistics & Supply Chain Management

Bachelor of Science - Mathematics

Higher Secondary - Science

SSLC -

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Sales Officer

Customer Service Representative

Cashier

Store Keeper

Diploma of Education - Logistics & Supply Chain Management

Bachelor of Science - Mathematics

Higher Secondary - Science

SSLC -

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