Sajini Shivan Kutty
Al Ain
Summary
A dedicated and self-motivated Quality Assistant with 1 year and 8 months of UAE hospital experience in quality management and administrative support in esteemed organizations. Valued for strong communication skills and teamwork, aiming to join a dynamic organization that promotes professional growth and enables impactful contributions to business success.
Overview
6
6
years of professional experience
Work History
Quality Assistant
Ain Al Khaleej Hospital
2023.11 - Current
- Participated in regular review meetings with management and other team members, providing insight into quality performance metrics and offering suggestions for ongoing improvement initiatives.
- Improved customer satisfaction by addressing complaints promptly and implementing corrective actions as needed.
- Conducted Internal audits for compliance with DOH & JCI Standards, ensuring consistent safety and performance.
- Coordinated and scheduled regular committee meetings, accurately documented meeting discussions and action items, creating detailed minutes and distributed them to relevant stakeholders for review and follow-up on Closure Status.
- Clinical Pathway Guidelines formulation, Data Collection, Data analysis and preparing summary reports, meetings with the stakeholders for discussion of outcomes for improving the quality and patient safety.
- JAWDA KPIs Data collection, Data analysis for Orthopedic KPI and Maternal & Perinatal KPIs.
- Helped with customer complaint investigations to improve quality and processes.
- Conducted trainings for the stakeholders.
- Assisted in document control for policies and procedures.
- Participated in TASNEEF and JCI Audit.
- Continuous assistance throughout the preparation of TASNEEF and JCI Audit.
Assistant Quality Assurance Officer
THUMBAY HOSPITAL
2023.03 - 2023.09
- Collected data from multiple departments, verified for accuracy, and performed data analysis
- Carried out departmental audits to check compliance with quality standards
- Scheduled committee meetings and created MoM
- Participated in Enterprise JCI activities
- Trained new employees on International Patient Safety Goals and Raising Incident reports.
QC Assessor
IQVIA
2022.04 - 2022.07
- Coordinated with state coordinators & consultants for assigning field assessors to each ULB in different states of India
- Communicating with respondents to check the authenticity of data
- Coordinated with state coordinators & consultants for assigning field assessors to each ULB in different states of India
- Communicating with respondents to check the authenticity of data
- Assessing the quality of data & highlighting major non-compliance issues.
Covid-19 Vaccinator
DOCTORS FOR YOU (NGO)
2021.05 - 2021.07
- Collaborated with all stakeholders for inventory management
- Vaccinated & educated people about probable adverse events
- Assigned Pre-Vaccination & Post-Vaccination tasks to jr
- Coworkers.
Jr. Staff Nurse
PD HINDUJA NATIONAL HOSPITAL & MEDICAL RESEARCH CENTER
2020.08 - 2021.01
- Trained Provided priority-based nursing care to critically ill patients as per patient safety protocols set by the hospital & performed patient charting
- Coordinated with the pharmacy department to assure a sufficient supply of emergency medicines in the ICU & performed inventory management for ICU
- Participated in internal quality audit training for ICU nurses to achieve the best patient care, safety & satisfaction.
Specialist Nursing Officer
KOKILABEN DHIRUBHAI AMBANI HOSPITAL
2018.07 - 2020.07
- Collaborated with all clinical departments of the hospital to manage patient appointments for medical examinations & tests
- Assisted in NABH & JCI audits to ensure compliance with accreditation requirements
- Trained Jr
- Nurses on infection control protocols, IPSG standards & Quality Indicators in ICU
- Collected Quality Indicators data for ICU.
Education
MBA Hospital & Healthcare Management -
INDIAN INSTITUTE OF HEALTH MANAGEMENT RESEARCH
07.2023
BSC Nursing -
KOKILABEN DHIRUBHAI AMBANI NURSING COLLEGE
05.2018
Skills
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Office
- Customer Satisfaction
- CAPA Management
- Time Management
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Adaptability and Flexibility
- Interpersonal Skills
- Critical Thinking
- Teamwork and Collaboration
- Analytical Thinking
Internship
04/2022, 07/2022, IQVIA, Delhi, QC Assessor, Coordinated with state coordinators & consultants for assigning field assessors to each ULB in different states of India., Communicating with respondents to check the authenticity of data., Coordinated with state coordinators & consultants for assigning field assessors to each ULB in different states of India., Communicating with respondents to check the authenticity of data., Assessing the quality of data & highlighting major non-compliance issues.
Projects
Enhancing Patient Experience: Streamlining the feedback process. Biomedical Waste Management Project: To improve the process efficiency of the existing process.
Hobbies
Listening to Music: "I enjoy listening to music, especially Bollywood melodies and rock music. It helps me stay motivated and feel light, providing a great balance to my day."
Cooking: "I enjoy cooking and love experimenting with creating new recipes. It's a creative outlet for me and a way to explore different flavors and techniques."
Drawing: "I enjoy drawing in my free time, which allows me to express my creativity and unwind. It helps me develop focus and attention to detail."
Meditation: "I practice meditation regularly to stay centered and focused. It helps me manage stress, improve concentration, and maintain a positive mindset."
Timeline
Quality Assistant
Ain Al Khaleej Hospital
2023.11 - Current
Assistant Quality Assurance Officer
THUMBAY HOSPITAL
2023.03 - 2023.09
QC Assessor
IQVIA
2022.04 - 2022.07
Covid-19 Vaccinator
DOCTORS FOR YOU (NGO)
2021.05 - 2021.07
Jr. Staff Nurse
PD HINDUJA NATIONAL HOSPITAL & MEDICAL RESEARCH CENTER
2020.08 - 2021.01
Specialist Nursing Officer
KOKILABEN DHIRUBHAI AMBANI HOSPITAL
2018.07 - 2020.07
MBA Hospital & Healthcare Management -
INDIAN INSTITUTE OF HEALTH MANAGEMENT RESEARCH
BSC Nursing -
KOKILABEN DHIRUBHAI AMBANI NURSING COLLEGE
Similar Profiles
Hashim ChekkumarakkarakathHashim Chekkumarakkarakath
Hospital Pharmacist at AIN AL KHALEEJ HOSPITALHospital Pharmacist at AIN AL KHALEEJ HOSPITAL
RINJU MAMACHANRINJU MAMACHAN
Internationally Qualified Nurse (IQN) at Lansdowne CHT Private Hospital, HowickInternationally Qualified Nurse (IQN) at Lansdowne CHT Private Hospital, Howick
SREEJESH K.SSREEJESH K.S
WAREHOUSE RECEIVING MANAGER at DR MOHAMMAD AL FAGHI HOSPITAL, Al KhaleejWAREHOUSE RECEIVING MANAGER at DR MOHAMMAD AL FAGHI HOSPITAL, Al Khaleej