SAJITH NAIR

Business Expansion & Wholesale Marketplace Launch – Kavak GCC

Launched Kavak's wholesale vehicle marketplace in GCC region(2023)

• Led the launch and scale-up of Kavak's wholesale vehicle marketplace in GCC—an untested model for company globally—achieving rapid traction and profitability:
  Reached 100 units in 6 months , growing to 180+ units in 18 months while maintaining margins above 10% .
• Established 300+ dealer network , selling to 100+ active dealers in 2024 ; doubled dealer enrollment by adding 200+ new dealers in H1 2025 , driving marketplace adoption.
• Expanded sourcing capacity by opening four new purchase centres within first year, boosting inbound vehicle supply for both retail and wholesale verticals.
• Contributed significantly to B2B sourcing strategy , achieving:
  170 cars sourced via B2B in 2024 , supporting retail sales.
  In 2025, scaled B2B and wholesale monthly purchases to 350 cars/month , including 200 wholesale trade purchases .
  Delivered 525 units in 2025 from B2B & Wholesale team, contributing to Kavak GCC's total transactions of 1,400 units .
• Grew B2B & Wholesale team from inception to 12-member high-performance unit , enabling cross-functional collaboration with retail, operations, and pricing teams.
• Launched and scaled new car (zero-kilometres) sales channel , adding 20% incremental volume in transactions, while deepening strategic alliances with OEMs and leading market players.
• Strengthened long-term relationships with key market leaders, enhancing Kavak's market reputation and creating a more dealer-friendly brand presence in the region.

Launched Rental & Leasing Business – Kavak GCC (2024–2025)
• Launched Kavak's rental and leasing vertical to overcome sourcing challenges and diversify revenue streams in a competitive GCC market.
• Developed lease plans aimed at increasing customer accessibility and business transaction volume, unlocking new sourcing channels and sales opportunities.
• The initiative contributed to a new revenue model, supporting Kavak's expansion strategy while optimizing asset utilization.
• Designed and proposed a planned buyback program, enabling future sourcing from returned lease vehicles, thereby reducing reliance on traditional marketing spend and improving cost-efficiency.
• Enabled smoother sourcing and remarketing cycles while enhancing brand visibility across both retail and wholesale channels.

• Expanding Sourcing Business from B2B Fleet in UAE & Oman
• Supporting on Building Pricing Algorithm for product team
• From 10 cars in 2022 to 100+ units in 2023.
• Supporting Supply team in pricing and expanding Inventory from 70 to 500 units in 2023 with 55% B2B contribution.
• Development of sourcing Online Auction & Dealers.
• Improving profitability of B2B sold cars to 10% GP.
• Expanded & Building B2B team from 2 to 7 members.
• Initiated B2B sales for Trade Channel from Auto market.
• Launched new channel for zero-kilometres (new car) sales , contributing an additional 15 % in volume to business.
• Implemented Corrective and Preventative Actions (CAPA)s to enhance inspection and stock quality.
• Generated forecasting models to predict supply and demand, using results to inform purchasing decisions.

• Managed Export Sales from Aweer showroom.
• Setting Online Auction for Export sales.
• Increased stock & pricing for export sales with Outdoor purchase team.
• Developing new export markets to improve sales & GP.
• Established electric car sales to NEW markets to push sales volume & GP

• Managed Export Sales in Aweer and Trade out sales from Alquoz.
• Setting Online Auction Bidding for Trade sales.
• Direct bulk sales to achieve sales volume.
• Sourcing stock for export sales with Outdoor purchase team.
• Developed new export markets and channels to improve GP & sales volume.

Purchase and Trade Manager

• Achieved an average monthly trade sales target of 250+ units, driving consistent volume performance.
  • Supported new car trade-in conversions, maintaining a 25% conversion rate at SZR branch.
  • Maintained a target gross profit of 10%+ across trade sales operations.
  • Expanded and improved the dealer database, enhancing engagement and sales velocity.
  • Spearheaded innovations in the trade sales process, including launch of the Dealer App for online auction bidding.
  • Strengthened cash purchase sourcing, establishing a dedicated team for trade vehicle acquisitions.

• Apart from normal Purchase responsibilities, Handling TRDAE OUT Sales for whole team.
• Supporting NEW cars for Trade-in conversions.
• Achieving monthly retail purchase and trade sales targets.
• Made single point sales for All TRADE from SZR yard.
• Negotiate with Dealers on Trades Sales.
• Improve GP on Trade Sales

• Handling Both Showrooms (Nissan & Infinity) in Shk Zyd Rd for Trade-in cars apart from normal Purchase responsibilities.
• Handling team of 2 and supporting for Trade-in conversions.
• Achieving monthly retail purchase and trade sales targets.

Trade-In & Purchasing Specialist
AWR Certified Pre-Owned (CPO), UAE – Leading Used Car Retailer with 6 Branches
• Supported trade-in operations at the Sheikh Zayed Road showroom.
• Appraised and purchased vehicles based on stock needs and pricing strategy.
• Achieved monthly targets for retail purchases and trade sales.
• Managed dealer bidding process, maximizing trade-out profit margins.
• Handled loan settlements, RTA transfers, and bank undertakings.
• Improved 145-point inspection turnaround time and overall trade-out flow.
• Onboarded new dealers, set up dedicated trade display bays, and ensured steady dealer inflow.

Trade-In & Purchasing Executive

Al-Futtaim Automall, UAE – Leading Used Car Dealer with 8 Branches
• Appraised and purchased vehicles to match stock and pricing strategy across Automall, CJD, and Honda SZR showrooms.
• Achieved monthly targets for retail purchases, trade sales, and gross margin.
• Managed dealer bidding/auction process to optimize trade-out profitability.
• Supported loan settlements, RTA transfers, and coordinated with PROs and finance for smooth transactions.
• Monitored stock levels and pricing, aligning with market trends and new car offers.
• Delivered consistent customer satisfaction, building trust and repeat business through professionalism and follow-through.

Service Advisor – VOLVO

• Handled end-to-end service operations and customer care for VOLVO vehicles.
  • Greeted customers, opened job orders, and coordinated vehicle service workflow with the shop floor.
  • Managed job approvals, warranty claims, and goodwill requests with Volvo and HO.
  • Conducted road tests, delivered serviced vehicles, and ensured post-service follow-up and complaint resolution.
  • Promoted accessories and service contracts to boost revenue and customer retention.
  • Supported the sales team with technical delivery and service readiness for new vehicles.

Reception In-Charge – Saud Bahwan Group, Oman
One of the largest global distributors of Toyota & Lexus; multi-brand dealer in GCC
• Led front office operations with a team of 10+ staff, including Omani nationals.
• Met revenue and service contract targets, actively promoted prepaid packages to boost retention and service revenue.
• Key liaison between front-line team and management; handled customer feedback, complaints, and service escalations.
• Coordinated with shop floor, sales, audit, and credit teams for smooth operations across new deliveries and service.
• Managed warranty processes and approvals with head office.
• Recognized for maintaining high customer satisfaction and retention, contributing to the group's multiple service excellence awards.

Workshop Supervisor – RajaSree Motors, Cochin
Authorized Dealer for Mercedes-Benz & Maruti Suzuki
• Supervised workshop operations for Maruti Suzuki (2 years) and later for Mercedes-Benz.
• Served as Body Shop In-Charge in the Maruti division, overseeing repair quality and workflow.
• Completed basic technical training at Maruti Udyog, Chennai, enhancing service and repair capabilities.
• Ensured high standards of vehicle service delivery, team coordination, and customer satisfaction.