Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Sajja Shivani

Dubai

Overview

4
4
years of professional experience
5
5
Languages

Work History

Customer Service Representative

Du Telecom
Dubai
08.2021 - Current
  • Provided exceptional customer service to ensure customer satisfaction
  • Demonstrated excellent communication skills in order to effectively interact with customers
  • Developed strong customer relationships and loyalty through effective communication

Relationship Manager

Openhouse
Bangalore
04.2022 - 06.2023
  • Monitored and trained new employees on company policies and procedures
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Oversaw multiple projects simultaneously and ensured tasks were efficiently completed

Business Development Associate

Byju's
Bangalore
10.2020 - 02.2022
  • Utilise a centralised sales management system for effective sales planning, establish regular communication channels within the sales team to share updates, progress, and insights, set clear sales objectives, maintain strong communication and collaboration with departments like marketing, production, and customer support

Business Analyst

Heraizen Technologies
Bangalore
12.2019 - 07.2020
  • Collaborate with stakeholders to identify and document business requirements, data analysis, map and document current business processes, create clear and concise business requirement documents

Education

B.E in Electronics & Communication Engineering - undefined

KPR Institute Of Engineering & Technology, New Horizon Pre-University

Skills

Market Analysisundefined

Accomplishments

  • 2nd position in Barnstomz'2k17, a National Level Symposium.
  • Participated in PROJECT EXPO-2018 conducted at KPRIEnT.

Timeline

Relationship Manager

Openhouse
04.2022 - 06.2023

Customer Service Representative

Du Telecom
08.2021 - Current

Business Development Associate

Byju's
10.2020 - 02.2022

Business Analyst

Heraizen Technologies
12.2019 - 07.2020

B.E in Electronics & Communication Engineering - undefined

KPR Institute Of Engineering & Technology, New Horizon Pre-University
Sajja Shivani