Sajna Rakshit
Dubai
Summary
Project leader with 10+ years of experience specialized in IT PMO, Service Management & IT Sector in Banking. Coordinates with cross functional teams, mitigates project risks, solves standard and non-standard problems and reports to senior management. Demonstrates leadership, influencing and tem building skills with with proficiency and seeking to enhance quality, planning, project execution, etc. at your reputed organization. Successful at motivating teams to meet demanding timelines. Managed and lead multiple projects with budgets of $5 to $ 25 million, on schedule and under budget.
Overview
10
10
years of professional experience
3
3
Certification
Work History
IT PMO Project Lead
First Abu Dhabi Bank
10.2020 - Current
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Managed project communication on project costs, scope, and timelines to key stakeholders about the regular updates of ongoing projects and initiatives.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Reduced project completion timeframes through strategic resource allocation and efficient task delegation.
- Managed project resources coordinated project activities including vendor resources and managed successful transition from project to production to ensure successful handover to the production support team.
- Supported Portfolio managers in Data gathering and developing detailed business cases.
- Hands-on experience in working and collaborating with cross-functional teams like
Infrastructure Engineering, Procurement, Quality, and Business teams.
Project Coordinator
Cactimedia
12.2014 - 12.2015
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Senior Software Engineer
Hewlett Packard, HP
07.2006 - 11.2009
- Enhanced software functionality by identifying and resolving complex technical issues.
- Optimized code performance for improved user experience and system efficiency.
- Collaborated with cross-functional teams to design innovative software solutions.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
Technical Support Engineer
24/7 Customer
06.2003 - 02.2006
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Streamlined support processes for increased efficiency and reduced response times.
- Collaborated with cross-functional teams to develop solutions for recurring technical problems.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Education
MCA - Computer Applications(MCA)
Holy Cross College
India03.2003
Skills
- Project Management
- Project Planning
- Client Communications
- Resource Management
- Conflict Management
- stakeholder and Vendor management
Websites
Certification
PMP Certification
ITIL V2 Foundation Certification
Safe 6 Scrum Master
Timeline
IT PMO Project Lead
First Abu Dhabi Bank
10.2020 - Current
Project Coordinator
Cactimedia
12.2014 - 12.2015
Senior Software Engineer
Hewlett Packard, HP
07.2006 - 11.2009
Technical Support Engineer
24/7 Customer
06.2003 - 02.2006
MCA - Computer Applications(MCA)
Holy Cross College
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