Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
CustomerServiceRepresentative
SAJOR JALLOH

SAJOR JALLOH

Dubai

Summary

Dedicated Office Assistant with over 2 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Excel and history achieving high data output. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Helper position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Office Boy

Sajor
06.2021 - Current
  • Enhanced office efficiency by performing routine clerical tasks such as filing, photocopying, and data entry.
  • Supported staff productivity by handling incoming calls and directing them to the appropriate personnel.
  • Ensured timely delivery of documents and packages for smooth business operations.
  • Maintained a clean and organized workspace, contributing to a positive office environment.
  • Assisted in setting up conference rooms for meetings, ensuring all necessary materials were prepared beforehand.
  • Streamlined office processes through proper organization and maintenance of records and files.
  • Managed inventory of office supplies, placing orders when necessary to avoid shortages.
  • Coordinated with vendors for office equipment maintenance, ensuring minimal downtime for essential tools.
  • Handled sensitive information discreetly, maintaining confidentiality of company records and personal data.

Housekeeping Team Leader

Sajor
07.2020 - 06.2022
  • Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
  • Streamlined daily operations for increased efficiency by implementing a new scheduling system for the housekeeping team.
  • Reduced guest complaints with proactive communication and addressing issues promptly.
  • Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
  • Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
  • Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.
  • Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
  • Coordinated with maintenance staff to schedule repairs or replacements as needed, minimizing disruptions to guests'' stays.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.

Receptionist

Mr Hassan
05.2018 - 01.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

Education

High School Diploma -

Government Secondary School
Kenema Sierra, Leone
04.2018

Skills

  • Document Management
  • Meeting Coordination
  • Cleaning and Sanitizing
  • Reception support
  • Mail Handling
  • Photocopying and scanning
  • Adaptability and flexibility
  • Tea and coffee making

Timeline

Office Boy

Sajor
06.2021 - Current

Housekeeping Team Leader

Sajor
07.2020 - 06.2022

Receptionist

Mr Hassan
05.2018 - 01.2019

High School Diploma -

Government Secondary School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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