Sakil Saikh
Dubai
Summary
Versatile professional adept at integrating into diverse roles and managing client relationships effectively. Expertise in market research, high-volume cold calling, and marketing campaign evaluation. Proven ability to build strong customer relationships and drive results through initiative. Skilled in delivering sales presentations, handling complaints, and gathering customer feedback.
Overview
20
20
years of professional experience
Work history
Sales executive
Free Lancer
2023.01 - Current
- Executed daily tasks with precision, ensuring smooth workflow.
- Delivered assigned tasks on time despite tight deadlines.
- Supported colleagues and clients with professionalism and courtesy.
- Acquired new skills promptly in a dynamic work environment. and applied them to daily tasks.
Sales Supervisor
Bawani Trading L.L.C
2019.02 - 2022.03
- Built sales strategies to acquire new customers and clients effectively.
- Coached sales representatives through weekly one-to-one phone and prospecting sessions, enhancing their selling techniques.
- Ran and chaired weekly sales team meetings to track execution progress.
- Delivered advanced negotiation help to strengthen deal outcomes.
- Resolved escalated sales and service complaints, restoring customer confidence and satisfaction.
- Set service expectations by modelling company culture, values, and prioritisation daily.
- Conducted in-depth discussions with customers to identify their needs and preferences. deeply and monitored preferences to guide conversations.
- Participated in call rides with sales representatives to observe customer interactions and arranged field days for real-world insights.
- Advised on pricing plans and discount rates to support commercial decisions.
Vehicle Preparation Supervisor
HERTZ Car Rental (Al Futtaim Grp), UAE
2012.12 - 2019.01
- Manage reservation deliveries and vehicle collections across 20 branches UAE.
- Plan vehicle schedules to fulfil reservations and walk-in requests daily.
- Track forecasts to meet or exceed customer reservation business plans.
- Support departments during sudden reservation spikes and vehicle demand.
- Coordinate with operations leaders, yard operations, and maintenance teams 24x7.
- Implemented monthly incentive programmes to enhance teamwork and achieve goals.
- Scheduled and led driver and operations staff activities to optimise workflow.
- Increase driver time efficiency by revising delivery schedules and workloads.
- Monitored employee productivity and streamlined procedures to improve operational efficiency.
- Scheduled and led driver and operations staff activities to optimise workflow. driver and operations staff work activities.
Sales Representative
Bawani Trading L.L.C
2007.01 - 2011.01
- Provided product information to customers through prompt, friendly, courteous service, enhancing customer satisfaction.
- Supported sales team by promoting core products and engaging with customers.
- Managed daily sales and conducted routine inventory checks. Resolved customer queries by providing accurate information and addressing complaints effectively.
- Reported price discrepancies and order variations to manager, ensuring accurate inventory management.
- Conducted briefings and orientations for new employees, addressing customer complaints and resolving issues to improve service quality.
Merchandiser / Promoter
Canon (National Store)
2007.02 - 2009.02
- Collaborated with manufacturers to position promotions and new products for maximum customer exposure.
- Placed products in strategic locations to enhance visibility and outpace competitors.
- Ability to arrange and exhibit the product and be familiar with working with product placement diagrams, end of aisle product display and points of purchase.
- Ability to perform resets and restock of the product.
- Monitored product integrity and communicated damage or shrinkage to align supply with demand.
- Managed and completed calls, product marketing, and inventory reports.
- Key to a retailer’s marketing plan and provide firsthand knowledge of consumer purchases.
- Collaborated effectively with team members to achieve common goals. with a keen eye in trends and markets.
Education
Secondary School Leaving (SSLC) -
State Board of Orissa
Skills
- Can easily settle in to any role & take over the management of an existing client base
- Conducting accurate market research
- Able to keep up continuous high rate of cold calling potential customers
- Evaluating marketing campaigns
- Able to build relationships with customers
- Confident and able to take initiative
- Getting feedback from customers
- Tactfully handling any complaints
- Able to make professional sales presentations & product demonstrations to audiences
- Building and maintaining positive working relationships with key decision makers
Language capability
English: Speak, Read, Write
Hindi: Speak, Read, Write
Urdu: Speak, Read, Write
Oriya: Speak, Read, Write
Bengali: Speak
Telugu: Speak
Hobbies
Sports, Gym, Reading Books, Listening Music
Declaration
I, hereby declare that the information furnished above is correct and true to the best of my Knowledge.
Personal Profile
- Date of Birth: 1981-07-01
- Gender: Male
- Marital Status: Unmarried
- Religion: Islam
- Nationality: Indian
- License issued: 2006 Holding Valid UAE Driving License
Timeline
Sales executive
Free Lancer
2023.01 - Current
Sales Supervisor
Bawani Trading L.L.C
2019.02 - 2022.03
Vehicle Preparation Supervisor
HERTZ Car Rental (Al Futtaim Grp), UAE
2012.12 - 2019.01
Merchandiser / Promoter
Canon (National Store)
2007.02 - 2009.02
Sales Representative
Bawani Trading L.L.C
2007.01 - 2011.01
Secondary School Leaving (SSLC) -
State Board of Orissa