Summary
Overview
Work history
Education
Skills
Websites
Languages
Personal Information
Timeline
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Sakshi Dutta

Sakshi Dutta

Dubai,UAE

Summary

Dynamic professional with expertise in SaaS, CRM, and Salesforce, demonstrating exceptional time management and communication skills. Proven track record in business leadership, employee coaching, and motivation, driving innovation and creativity within teams. Adept at utilizing Microsoft Suite and Google Suite to enhance productivity. Career goal: to leverage extensive skills in a challenging role that fosters growth and development.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

Product sales manager

Spire Solutions LLC
Dubai, UAE
04.2025 - Current
  • Identify, qualify, and pursue new leads and channel partners.
  • Maintain and update sales pipeline in CRM, along with forecasts, proposals, contracts, and quotas.
  • Develop and execute go‑to‑market plans with vendors and reseller partners.
  • Update all sales activities, opportunities, and customer interactions in CRM.
  • Work closely with presales, engineering, and vendor teams to align on client solutions.

Renewals Sales Manager

Netskope
Bengaluru
11.2022 - 04.2025
  • Identify and develop new business opportunities for SASE solutions within assigned territories or industries.
  • Results driven Sales Manager with a proven track record of Customer Success and retention accomplishments.
  • Actively engaged with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments.
  • Develop and implement strategic plans to optimize renewal rates and drive revenue growth. Analyze customer data, market trends, and product usage patterns to identify opportunities for upselling and cross-selling additional products or services.
  • Built lasting relationships with multiple segments of Client's business to create solution driven upsells and maximize retention.
  • Effectively collaborated and built relationships with channel partners, field sales representatives, and other teams to maximize the service we provided.
  • Shared best practices and stayed current with changes in Business and client challenges.
  • Consistently maintained pipeline hygiene and precise forecasting accuracy on a weekly/monthly/quarterly basis.
  • United multiple teams as a main point of contact steps to assist with customer concerns prohibiting satisfaction or product usage.
  • Promoted to Renewal Sales manager in under 9 months due to proven track records of overachieving sales targets by more than 120%.

Senior Renewal Account Manager

Zscaler
Chandigarh
08.2021 - 11.2022
  • Work with an established customer base.
  • Gain expertise in providing accurate monthly/quarterly sales forecasting.
  • Effectively collaborate and build relationships with channel partners, field sales representatives, executives.
  • Build long-lasting partnerships with other team members and management to improve systems and processes.
  • High call time with customer contacts through phone and frequent email each day.
  • Own a strategic territory with a quota.
  • Ability to assess customer information, determine and address problem areas, formulate relevant solutions, and present the solution effectively.
  • Accountable for timely service renewals for medium- sized to Large Enterprise customers in assigned territory.
  • Selling support services after point of system sales or upselling for existing active contracts.
  • Received employee of the month due to outstanding job performance.

Senior Deal Desk Analyst

Zscaler
Chandigarh
09.2018 - 07.2021
  • Managing and coordinating complex business deals within a company.
  • Analyzing deal structures, pricing strategies, contract negotiations, and ensuring alignment with company objectives.
  • Work closely with sales, finance, legal, product management, and other teams to streamline the deal process and drive successful outcomes.
  • Identify opportunities to improve deal desk processes, tools, and methodologies. Implement best practices to enhance efficiency, accuracy, and scalability.
  • Establish and maintain governance frameworks for deal management, including standardized templates, workflows, and documentation requirements. Ensure adherence to compliance standards and regulatory requirements.
  • Received Bravo and Spot awards for good performance and making a significant impact on the organization's growth and profitability.

Order Processing and Renewal Analyst

Zscaler
Chandigarh
06.2017 - 09.2018
  • Receive, review, and process customer orders accurately and efficiently.
  • Ensure that orders are complete, compliant with company policies, and entered the system in a timely manner.
  • Coordinate with sales, finance, and other departments to resolve any discrepancies or issues related to orders.
  • Proactively manage the renewal process for existing contracts and subscriptions. Identify upcoming renewals, Work closely with sales and account management teams to secure renewals and minimize churn.
  • Serve as the primary point of contact for customers regarding order status, contract renewals, and related inquiries.
  • Maintain accurate records of customer orders, contracts, and renewal activities in the company's CRM and order management systems. Ensure that customer information is up-to-date and readily accessible for reporting and analysis purposes.
  • Collaborate with cross-functional teams to implement process enhancements, automation tools, and best practices to increase efficiency and accuracy.

Education

M.com -

Punjab University
01.2015 - 01.2017

B.com - undefined

Himachal University
01.2012 - 01.2015

Skills

  • SaaS
  • Time Management
  • Microsoft Suite
  • Google Suite
  • Innovation
  • Creativity
  • Business Leadership
  • Employee Coaching
  • Motivation
  • CRM
  • Salesforce
  • Communication Skills

Languages

English
Hindi

Personal Information

Nationality: Indian

Timeline

Product sales manager

Spire Solutions LLC
04.2025 - Current

Renewals Sales Manager

Netskope
11.2022 - 04.2025

Senior Renewal Account Manager

Zscaler
08.2021 - 11.2022

Senior Deal Desk Analyst

Zscaler
09.2018 - 07.2021

Order Processing and Renewal Analyst

Zscaler
06.2017 - 09.2018

M.com -

Punjab University
01.2015 - 01.2017

B.com - undefined

Himachal University
01.2012 - 01.2015

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Sakshi Dutta