Innovative Product Manager with a proven track record of increasing revenue by 5X and consistently delivering products on time with a strong sense of ownership. I excel at managing stakeholders and supervising products end-to-end, including sales, operations, and finance, with a keen focus on maximizing product revenue and ROI. Passionate about innovation, I adapt dynamically to market changes, developing products that meet evolving needs and exceed customer expectations. My customer-centric approach, strategic vision, and collaborative leadership enable me to build and lead cross-functional teams, driving measurable results and sustainable growth
Overview
8
8
years of professional experience
Work History
Lead Product Manager
Abu Dhabi Ports- (Digital Cluster)
Abu Dhabi, United Arab Emirates
10.2021 - Current
Setting up the digital products, vision, mission, and strategies
Working on Market research and customer discovery
Working with the finance team on the P&L, financial model, and costing
Setting up the sales team target, strategies, and customer segmentation
Managed vendor relationships for cost-effective sourcing of materials and components, reducing production costs.
Setting up SOPS
Setting up product development processes and bug fixes.
Developed detailed product roadmaps, prioritizing features based on user needs and business goals.
Implemented agile methodologies for efficient project management, leading to faster iterations and more frequent releases.
Optimized pricing strategies to drive revenue growth while maintaining customer value perception.
Led successful product pivots, adapting to market changes and maximizing the company''s ability to capitalize on new opportunities.
Led user experience improvements, resulting in increased customer satisfaction scores and reduced churn rates.
Identified new market opportunities by conducting thorough competitor analysis and industry research.
Leading the sales and operations teams
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Head of Product
Shopiniworld
Dubai, United Arab Emirates
06.2020 - 10.2021
Articulating the short, med, and long term product vision
Defining the MVP for testing the product value propositions, market and users validation
Developing the product strategy and match it with the business goals
Converting the customer, business, and stakeholders requirements into product increments
Creating and prioritizing the product backlog according to value, urgency, and the business impact
Spec'ing the product requirements and creating Epics and user stories
Working closely with the UI/UX and development teams
Addressing all of the internal and external stakeholders requirements (enhancements, and bug fixes).
Developed comprehensive roadmaps to guide product development from ideation to launch, ensuring timely delivery.
Product Manager
Shipa Freight by Agility
Dubai, United Arab Emirates
09.2018 - 05.2020
Supporting the full product life cycle; leading the ideation, validation, technical development, launch, and continuous improvement
Working closely with UI/UX and development teams
Using customer insight and the data analytics to validate customer problems and solutions throughout the product development process
Conducting users interviews and validating their feedback
Directly following up on the development team and addressing their concerns
Successfully rolling out the new B2B customers into the SaaS product
Preparing BRDS and PRDS and Epics and user stories spec'ing
Define and update product KPIs based on daily and weekly gathered data using data mining and crunching to increase performance and QA figures
Closely following up on the product releases
Managing and maintaining the product backlog, and applying the UAT on the newly released as well as user stories backlog for implementation product increments
Setting up supervising the product development process by applying the Scrum Soft Skills framework (sprint cycles, daily scrum, scrum review, and sprint planning)
Setting up the product KPIs and measuring the success of the different initiatives
Developed product documentation to communicate upcoming features and products to internal teams.
Product Manager
Freightos
Jerusalem
03.2016 - 06.2018
Directly communicating the product progress and improvements with the B2B customer and the business stakeholders
Applying product UAT, preparing the release notes, and supervising the product release
Provide Customer Success and Marketing teams with recommendations on how to increase users interaction and best ways to turn prospects into customers.
Developed product documentation to communicate upcoming features and products to internal teams.
Associate Manager - Performance Marekting at Qlikmatrix SEM and Analytics Pvt LtdAssociate Manager - Performance Marekting at Qlikmatrix SEM and Analytics Pvt Ltd
Advisory Board Member & International Faculty at IFAD (Institute of Fashion, Art and Design)Advisory Board Member & International Faculty at IFAD (Institute of Fashion, Art and Design)