Saleh Alattas
Abu Dhabi,UAE
Summary
Accomplished professional with extensive expertise in pressure handling, flight manifest preparation, and diplomatic negotiation. Demonstrates exceptional conflict resolution capability and efficient delegation skills. Proficient in flight scheduling, aircraft load calculation, and emergency response preparedness. Known for organizational proficiency and a commitment to operational excellence.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Ground operations agent
Etihad Airways
Abu Dhabi
08.2024 - Current
- Coordinated closely with the flight crew for streamlined departure processes.
- Conducted thorough pre-flight checks, upholding aircraft safety measures.
- Handled complaints professionally, maintaining positive company image.
- Assisted in maintaining, reviewing and amending safety management systems to mitigate risks.
Education
High School Diploma - Advanced
Hamza Bin Abdul Mutalib
Abu Dhabi 09.2015 - 06.2019
Skills
- Pressure handling
- Flight manifest preparation
- Diplomatic negotiation
- Conflict resolution capability
- Efficient delegation
- Flight scheduling knowledge
- Aircraft load calculation
- Emergency response preparedness
- Organisational proficiency
Languages
English
Upper intermediate
Arabic
Native
Certification
- Aviation & Ground Handling
- EAS in Customer Service Essentials
- Emergency Response Planning - New GHA (EAS)
- EY Amadeus Customer Management (CM) - Certification (EAS)
- General Aviation Security
- General Airside Safety
- HSB 24-016 Airport Companion APP (ACA)
- HSB 24-020 Etihad VIP Service & Terminal Shuttle Operations
- Safety Management Systems basic
- DGR Training FIT4.1.F
- Ergonomics & Manual Handling
- People of Determination Etiquette
- HSB 24-022 Gate Offloads Communication
- GSB 24-028 Etihad Guest Programme Refresh
- GSB 24-012 Riding Engineer
Timeline
Ground operations agent
Etihad Airways
08.2024 - Current
High School Diploma - Advanced
Hamza Bin Abdul Mutalib
09.2015 - 06.2019
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