Microsoft office, ERP
Salim Kammala
General Manager- Sales,Logistics,Shipping,Air Freight,Road Freight,E-Commerce,Last Mile Delivery
Dubai,Dubai
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant Sales/Operations background in Courier,Logistics,Shipping and Freight,E-commerce,Last mile Deliveries,E-com fulfillment etc. Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
Work History
Managing Director
Meridian Express Logistics
Dubai
02.2020 - Current
- Achieve annual topline and profit budgets for company
- Assisted in recruiting, hiring and training of team members.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Monitored and coordinated workflows to optimize resources.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Director Of Sales
MIDEX AIRLINES
Dubai
01.2008 - 06.2016
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Area Sales Manager
TNT Express
Abu Dhabi
02.2005 - 12.2007
- Established strong relationships with major accounts and key decision-makers to increase sales in Abudhabi and Al Ain.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Built lasting relationships with clients through outstanding customer service interactions.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Key Accounts Manager
TNT Express , Dubai
Dubai
01.2004 - 01.2005
- Achieved sales goals and targets from Industry specific key customers in UAE .
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Built and maintained strong client relationships to drive business growth.
- Positioned global capabilities to expand market share.
- Developed and delivered presentations to key customers to position products and services.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales target and increased profitability through effective sales strategy and business planning.
Business Development Manager
DHL Express
Dubai
11.1999 - 12.2004
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in Dubai.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
Territory Sales Manager
DHL Express
Jeddah
07.1996 - 11.1999
- Managed over 100 accounts within Jeddah Industrial Area.
- Researched competitor activity and used findings to develop sales growth strategies.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed and maintained strong working relationships with customers within assigned territory.
Field Sales Executive
DHL Express
Riyadh
06.1995 - 09.1997
- Achieved or exceeded company-defined sales targets.
- Developed, maintained and utilized diverse client base.
- Built diverse and consistent sales portfolio.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Developed and maintained strong working relationships with customers within assigned territory.
Area Sales Manager
Bajaj Sevashram Ltd
Hyderabad
02.1992 - 04.1994
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
Field Sales Supervisor
Indo – National Ltd
Chennai
02.1987 - 03.1989
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Monitored daily sales performance and provided feedback to each team member.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Achieve sales targets for the assigned territory by effectively coaching and training team of sales executives.
Education
MBA - Marketing Management
Madras University
Chennai,T Amil Naadu, India 03.2001 - 04.2002
Bachelor of Arts - COMMERCE
University of Kerala
Trivandrum 06.1983 - 05.1986
Skills
Pipeline development
undefinedAccomplishments
- Supervised team of 45 staff members.
- achieving budgeted sales and profitably year after year
- Developed value added Logistics service
- Managing sales team comprising 6 Field sales executives and 3 tele sales
- Developed agent network from key sectors for the shipping and Freight division.
- Developed E-Com business and last mile delivery service for key customer.
- Developed self storage concept for Logistic clients
- On field sales coaching for the Sales team.
- Managing and maintaining company cash flow by strictly monitoring payables and receivables.
- vendor relationship management
Awarded Sale Person of the year award from DHL consecutively for 4 years
I am considered as the star sales performer in DHL and won this most coveted award for 4 years in a row .I have won the same award from DHL Saudi Arabia while working there as field Sales executive.
Software
Timeline
Managing Director
Meridian Express Logistics
02.2020 - Current
Director Of Sales
MIDEX AIRLINES
01.2008 - 06.2016
Area Sales Manager
TNT Express
02.2005 - 12.2007
Key Accounts Manager
TNT Express , Dubai
01.2004 - 01.2005
MBA - Marketing Management
Madras University
03.2001 - 04.2002
Business Development Manager
DHL Express
11.1999 - 12.2004
Territory Sales Manager
DHL Express
07.1996 - 11.1999
Field Sales Executive
DHL Express
06.1995 - 09.1997
Area Sales Manager
Bajaj Sevashram Ltd
02.1992 - 04.1994
Field Sales Supervisor
Indo – National Ltd
02.1987 - 03.1989
Bachelor of Arts - COMMERCE
University of Kerala
06.1983 - 05.1986
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