Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Retail Sales Associates
Vaping Smoking Requisites Trading LLC
03.2022 - Current
Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Team leader Security at Emirates airlines cabin Crew accommodation
Transguard Group-Dubai
10.2016 - 02.2022
Control access control
Incharge of security guard deployment and training of (20+) at the location.
Conducted inventory of all keys in all accommodations.
Handled all residents complaints related to maintenance and soft services.
Train security guards on how to use VMS(Visitor management system)
Monitor security logbooks to ensure operation streamlining.
Supported authorities such Police,CID and Civil defense,during an emergency.
Defuse disturbances such as loud noise,Prohibited alcohol consumption
Implemented Standard operating procedures at all times
Coordinate with Emirates Group security for any disciplinary action to be given to violators of SOP
Knowledgeable of Maximo system. -
Auditing construction sites to ensure safety compliance
Resolved conflicts among residents.
Senior Waiter
United business development-Qatar
10.2014 - 04.2016
Ensured guest feels important and welcomed in restaurant.
Served customers in accommodating manner.
Assisted in keep restaurant clean and safe.
Worked as cashier
Well knowledge of Micro system
Conducted inventory
Made orders for kitchen supply
Stocker and Sales Associate
Al Azizia Panda United LLC-Hyperpand Riyadh
11.2010 - 05.2013
Dealing with queue management
Worked as Cashier
Merchandise products at selling area and shelves.
Achieved target sales of 100000 Saudi Riyals per day by providing good customer service.
Cleaned products, shelves and Gondola.
Display promotional products on gondola as per company standard.
Dealt with professionalism to deal with conflict resolution.
Good knowledge of products to reach customers wants.
Good telephone demeanor
Managing inventory of all products.
Education
Certificate of Customer Service -
Emirates Aviation College
Dubai
01.2016
Certificate of Computer Studies -
Today Computer Studies
Mombasa-Kenya
01.2012
O level -
Rise And Shine Academy
Mombasa-Kenya
01.2009
Certificate of Islamic studies-Arabic -
Qadiriyatul Islamiya Islamic Institute
Mombasa-Kenya
01.2007
Skills
Team leadership
Emergency management
Professional telephone demeanor
Good listening Skills
Excellence customer Service
Leadership skills
Persistence
Patience
Resolve conflict
Accomplishments
Achieved Certificate of best Customer service skills at Transguard Group as Team leader
Languages
Arabic
English
Hindi
Swahili
Personal Information
Date of Birth: 05/12/1989
Nationality: Kenyan
Marital Status: Married
Timeline
Retail Sales Associates
Vaping Smoking Requisites Trading LLC
03.2022 - Current
Team leader Security at Emirates airlines cabin Crew accommodation
Transguard Group-Dubai
10.2016 - 02.2022
Senior Waiter
United business development-Qatar
10.2014 - 04.2016
Stocker and Sales Associate
Al Azizia Panda United LLC-Hyperpand Riyadh
11.2010 - 05.2013
Certificate of Customer Service -
Emirates Aviation College
Certificate of Computer Studies -
Today Computer Studies
O level -
Rise And Shine Academy
Certificate of Islamic studies-Arabic -
Qadiriyatul Islamiya Islamic Institute
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