Salimon Sakeer
Sharjah,United Arab Emirates
Summary
Results-oriented Team leader in Collections with 7 years of experience and knowledge in Banking sector. Strong negotiator able to work in a very fast-paced environment and adapt to situations. Collects accounts in compliance with all applicable regulations and internal performance standards in order to meet personal and team goal objectives. Thorough legal and business economics acumen and excellent interpersonal skills
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Team leader collections
Hadaf al Khaleej Debt Collection L.L.C
Sharjah , UAE
01.2017 - Current
- Handles the day to day management of Collections, acting as the middle point between these staff and the management team
- Complete Performance Management Reviews on time
- Ensuring that all team members are engaged, motivated and empowered to achieve their goals
- Develops and implements strategies to maximize the recovery
- Utilize various skip tracing techniques and collection strategies to locate right parties in order to negotiate payment
- Contact debtors through the telephone, in person or through email to provide them with information on the status of their accounts
- Provide payment options and due dates, in addition to ensuring that customers are aware of payment methods and modes
- Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Delegated tasks to make best use of individuals' skills.
Desktop Support and System Analyst
Sarva Shiksha Abhiyan, Idukki, Government of Kerala
12.2013 - 12.2016
Education
B.Tech in Computer Science -
Singhania University
India 04.2001 -
Senior Secondary Education -
St Georges Higher Secondary School
ThodupuzhaSecondary Education - undefined
Jai Rani E.M.H.S.S
Skills
- Comprehensive problem solving ability
- Optimistic and punctual
- Ability to work under pressure
- Leadership skills
- Microsoft Excel
- Strategic planning
- Training and Development
Certification
- Microsoft certified IT Professional
- Microsoft exchange Server 2008 r2
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Tamil
Fluent
Timeline
Team leader collections
Hadaf al Khaleej Debt Collection L.L.C
01.2017 - Current
Desktop Support and System Analyst
Sarva Shiksha Abhiyan, Idukki, Government of Kerala
12.2013 - 12.2016
B.Tech in Computer Science -
Singhania University
04.2001 -
Secondary Education - undefined
Jai Rani E.M.H.S.S
- Microsoft certified IT Professional
- Microsoft exchange Server 2008 r2
Senior Secondary Education -
St Georges Higher Secondary School
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