SALI RAIS SUMAIDAA

- Establish effective communication with guardians and provide them with comprehensive information and education regarding available services and procedures.

- Coordinate with third parties to ensure the successful completion of the procedures related to the opening of files.

- Initiate annual initiatives that align with the strategic vision and goals of the UAE.

Prepare and submit both financial and non-financial reports as requested by the court, ensuring accuracy, compliance, and timely delivery

Acknowledge and address complaints in a timely and professional manner, ensuring effective resolution and follow-up.

- Prepare and submit monthly MIS reports, along with other relevant reports, for senior management review.

• Identify and develop new business opportunities, expanding existing client bases.
• Deliver high level of service to clients.
• Document account activity and work within data security guidelines to safeguard confidentiality.
• Nurture client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
• Proficient in creating presentations and present it to the higher management.

• Handling a commercial and real estate portfolio to maintain a satisfactory and long-lasting relationship with clients.
• Explain to the commercial buildings' owners (elderly, heirs and minors) the process of the commercial loan, involve them in each step and keep them updated about loan statement.
• Develop and manage client relationships by offering exceptional services, value-added advice, and guidance to customers and placing their needs.
• Comply with campaigns to boost sales, advise customers on product upgrades and serve as primary point of contact.

• Addressed commercial customer queries, provide commercial solutions, and managed relationship building.
• Ensured compliance to control systems, KYC policies, and standard operating procedures to minimize the risk of credit losses to the bank.
• Prepared KYCs and handled accounts opening, accounts closure, accounts clearance and trade licenses updating activities.

• Provided excellent banking experience to customers by ensuring that the customers are attended to promptly and all their issues and queries are resolved on time.
• Supported business development activities and onboarded new clients to grow revenues.

• Gained insights into daily General Ledger Accounting, accounts payables, and accounts receivable functions
• Oversaw expenses, cost, revenue, accruals, booked supplier's invoices, and raised customer's invoices
• Discovered budgeting process and monthly reporting.