SALKYN ABDYRASAKOVA
Dubai,U.A.E
Summary
Aspiring agent with strong communication and interpersonal skills gained through coursework, customer service and leadership experiences. Skilled in market research, negotiations and networking. Detail-oriented with drive to build and maintain positive relationships with clients. Looking to develop career as agent and bring value to professional organization.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Reception Agent at Executive Business Lounge
Kempinski Hotel Mall of the Emirates
Dubai, UAE
12.2024 - 01.2026
- Processes for guest arrivals and departures
- GHA programming capabilities
- Interacting with VIP guests, delivering tailored service
- Exhibited outstanding communication and interpersonal skills
- Promoted supportive workplace culture through impactful leadership
- Resolved customer complaints, ensuring high levels of client satisfaction.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Chef at "Modern European Cuisine"
Kempinski Hotel Mall of the Emirates
Dubai, UAE
05.2023 - 11.2024
- Completed Modern European Cuisine training, mastering seasonal ingredients and their applications.
- Developed innovative recipes and presentation ideas to enhance culinary offerings.
- Gained extensive experience in food preparation and presentation techniques.
- Ensured strict adherence to food hygiene regulations for safe preparation.
- Supervised junior staff to promote efficient teamwork during service hours.
- Assisted head chef in delivering quality dishes under tight deadlines.
- Adapted quickly to high-pressure situations, consistently achieving desired results.
- Prepared both hot and cold meals as required, demonstrating versatility.
Sales Intern
Beauty Saloon Life Style
Bishkek, Kyrgyzstan
05.2021 - 09.2021
- Facilitated lead generation and conducted client research to identify opportunities.
- Created engaging sales pitches that showcased product benefits.
- Demonstrated product knowledge, enhancing customer trust and loyalty.
- Supported sales team with presentations and detailed reports.
- Updated CRM and tracked customer interactions to improve data accuracy.
- Scheduled meetings and dispatched follow-up emails to sustain engagement.
- Conducted market research to inform strategic decisions.
- Managed data entry and administrative tasks associated with sales functions.
Chef assistant
Privet School #5
Bishkek, Kyrgyzstan
06.2020 - 03.2021
- Enhanced inventory control through effective stock management.
- Executed regular kitchen maintenance tasks to ensure an organised workspace.
- Maintained a positive attitude under pressure, boosting team morale.
- Assisted in meal preparation, ensuring consistency across all dishes.
- Upholded cleanliness guidelines, guaranteeing a sanitary work environment.
- Created seasonal menus using locally sourced ingredients for distinctive offerings.
- Observed health and hygiene standards to minimise food contamination.
Education
Diploma Hotel Management - Diploma of restaurant and hotel industry worker
College number #18
Bishkek, Kyrgyz Republic 09.2017 - 05.2020
Skills
- Critical thinking and leadership
- Billing expertise
- Positive attitude
- Patience and composure
- Email communication
- Office supply management
- Calm under pressure
Accomplishments
- DNA Championship Nominee
- 2-time nominee for "Best Employee of the Front House" (2024, 2025)
- Recognized for outstanding performance and dedication to excellence.
Languages
English
Upper intermediate
Russian
Native
Affiliations
- My hobbies include creative pursuits like writing songs, poems, and mini stories. I'm also passionate about books, preferring traditional paper or hardcover format over devices.
Timeline
Reception Agent at Executive Business Lounge
Kempinski Hotel Mall of the Emirates
12.2024 - 01.2026
Chef at "Modern European Cuisine"
Kempinski Hotel Mall of the Emirates
05.2023 - 11.2024
Sales Intern
Beauty Saloon Life Style
05.2021 - 09.2021
Chef assistant
Privet School #5
06.2020 - 03.2021
Diploma Hotel Management - Diploma of restaurant and hotel industry worker
College number #18
09.2017 - 05.2020