SALMA MOHAMMED

• Resolved conflicts within the team by mediating discussions and promoting open communication among members.
• Assisted in the recruitment and onboarding process for new hires, ensuring a smooth integration into the existing team structure.
• Delegated tasks effectively among team members according to their strengths and areas of expertise, optimizing overall output quality.
• Boosted employee engagement through organizing regular team-building activities and fostering a positive work environment.
• Championed the adoption of new tools and technologies to support team''s productivity and workflow efficiency.
• Collaborated with senior management to align team''s efforts with overarching organizational goals.
• Established clear expectations for each team member, contributing to increased accountability within the group.
• Mentored junior team members, helping them grow professionally while enhancing their contributions to the organization''s goals.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and implemented a proactive approach to escalate critical issues, reducing the number of unresolved complaints and improving overall service quality.

Sales Operation Coordinator(2019 october _2022)

• Communicated with clients regarding unanticipated disruptions or complications
• Monitor the team's progress, identify shortcomings and propose improvements
• Maintained strict compliance with laws and policies
• Develop and manage territory sales plans
• Providing information and advice on company products and services
• Maintained compliance by ensuring the correct signatures on all required documents.
• Effectively organized and maintained store data in the database.
• Performed software updates to enhance performance.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Efficiently managed schedules to streamline operations of the sales team.
• Managed essential document filing and effectively disseminated crucial information
• Verified sufficiency of sales-related equipment and materials
• Addressed customer complaints and offered after-sales support upon request.
• Implemented first SEO-driven organic strategy which boosted site visits by five times than the prior
• Managed a 4-person team to generate a weekly output of articles resulting in obtaining an average of 8 high-quality backlinks per week
• Created an email marketing strategy which increased repeat buying from 20% to 35%.
• Collaborated with cross-functional teams to develop integrated marketing campaigns, driving brand awareness and customer acquisition.
• Conducted keyword research and analysis, ensuring optimal targeting for organic search rankings.
• Boosted online sales through targeted email marketing campaigns and personalized messaging.
• Collaborated with design team to ensure visual elements of marketing materials aligned with brand guidelines and effectively communicated key messaging.
• Managed social media platforms, increasing engagement and fostering positive online presence.
• Developed crisis communication plans to effectively address potential issues and maintain company reputation.
• Implemented training programs for staff members on best practices in written and verbal communication skills within the workplace setting.
• Analyzed data from communications campaigns to identify areas of improvement and make necessary adjustments for future success.
• Monitored news outlets daily to stay informed on industry trends, utilizing relevant information in crafting targeted messaging strategies.

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• Implemented effective classroom management strategies, fostering a positive and inclusive learning environment.
• Assessed student performance using various evaluation methods, providing constructive feedback for improvement opportunities.
• Enhanced students'' problem-solving skills by incorporating real-world scenarios in lesson plans.
• Incorporated hands-on activities and project-based learning into lessons, enabling students to apply their knowledge practically.