SALMA SULTHANA
Dubai,UAE
Summary
Experienced in human resources management with focus on talent acquisition, employee relations, and organisational development. Drive improvements in workplace culture and productivity through strategic HR initiatives and effective team leadership. Skilled in conflict resolution, policy development, and fostering inclusive environments.
Overview
3
3
Languages
19
19
years of professional experience
Work history
HR Manager
Compass International
Dubai, UAE
2025.08 - 2026.08
- Streamlined recruitment process by implementing an applicant tracking system.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Conducted performance evaluations
- Achieved harmonious workplace environment with effective conflict resolution strategies.
- Maintained open communication channels with employees, fostered trust within teams.
- Implemented HR policies and procedures for legal compliance.
- Administered payroll operations ensuring timely and accurate payments..
- Ensure all company licenses, permits, and documents are up-to-date and renewed on time.
- Keep up-to-date with changes in immigration and labor laws and ensure the company remains compliant.
HR&Admin Executive
Compass International
Dubai, UAE
2022.04 - 2025.07
- Ensured compliance with employment laws, maintaining company reputation.
- Updated company policies in line with legislative changes; ensured legal compliance.
- Keep up-to-date with changes in immigration and labor laws and ensure the company remains compliant.
- Act as the main point of contact between the company and various UAE government entities, including immigration, labour, and municipality departments.
- Manage the processing of all government applications, including visas, labour cards, trade licences, and other legal documents.
- Facilitated smooth onboarding processes, improving new hire experiences.
- Streamlined recruitment process by implementing innovative HR strategies.
- Developed HR reports and dashboards for management.
- Assisted in payroll administration; ensured accurate and timely payments.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Streamlined processes with proactive problem-solving abilities.
- Offered administrative support to the management team resulting in enhanced operations.
- Keep up-to-date with changes in immigration and labor laws and ensure the company remains compliant.
IT Coordinator
Peace International School
Kerala
2016.01 - 2021.01
- IT coordinator for all the events in the school and ISA British Council Project & designed ISA Dossier of 400 pages
- Administration of online classes in Google classroom
- Providing computer lessons and holding practical sessions in lab
- Preparing lesson plans using 2D curriculum design
- Conducted training sessions for teachers on using G-Suite and new apps, enhancing classroom technology integration
- Resolved technical issues with computer systems, ensuring minimal disruption to learning
- Monitoring, assessing, and documenting student progress
- Coordinating Examination duty, seating arrangement and teacher allocation.
- Preparing and formatting question papers
- Setting up of timetable for all classes and teachers, and for examinations
- Managing social media accounts and implementing new strategies
- Designing posters and editing videos for special days
HR & Admin Executive
CZC International Group
Dubai, UAE
2013.01 - 2015.01
- CV sourcing, screening, shortlisting, interview invitations, conduct interviews along with the Operations Manager and Department Heads
- Lead on all pre-hire tasks, offer letters, renewals, visa applications, flights, document submission and control, work permits etc.
- Manage complete Onboarding process, Onboarding Kits, etc and welcome new employees upon their arrival and give them an office tour
- Compilation and revision of Job Descriptions, Policies, Procedures, Task Analysis and Employee Handbook
- Involved in monthly payroll processing – leave, salaries, deductions, approvals, etc.
Customer Relations Manager
Hyundai Motors (MCP)
Kerala
2012.01 - 2013.01
- Managed customer service operations to enhance client interactions.
- Maintained customer satisfaction by providing problem-solving resources.
- Executed strategies for sales enhancement and margin growth.
- Monitored accuracy of reporting and database information to ensure data integrity.
- Identified and implemented strategies to enhance service quality and profitability.
- Assessed and analysed customer service needs for improved support..
ICT Teacher
Ansar English School
Kerala
2008.01 - 2009.01
- Delivered curriculum in engaging manner to enhance student learning.
- Assessed and graded students' work to evaluate understanding.
- Instructed students in MS Office, Internet, and Email applications to develop essential digital skills.
- Taught desktop support and troubleshooting techniques to prepare students for IT support roles.
Education
Diploma - Small Business Management
NIT
Calicut, IndiaB.Sc. - Information Technology
University of Calicut
IndiaSkills
- Recruiting
- New Hire Orientations
- Payroll
- HR Policies
- Benefits Administration
- Employee Relations
- Leadership
- Office Administration
- Prioritisation & Planning
- Customer Service
- Conflict Resolution
- Problem Solving
- Critical Thinking
- MS Office
- Multitasking efficiency
Languages
English
Fluent
Hindi
Intermediate
Arabic
Beginner
ACHIEVEMENT
Received Momento for Dedication and hardwork put forward for the overall IT work of ISA British Council Project and School Annual Day 2020
Timeline
HR Manager
Compass International
2025.08 - 2026.08
HR&Admin Executive
Compass International
2022.04 - 2025.07
IT Coordinator
Peace International School
2016.01 - 2021.01
HR & Admin Executive
CZC International Group
2013.01 - 2015.01
Customer Relations Manager
Hyundai Motors (MCP)
2012.01 - 2013.01
ICT Teacher
Ansar English School
2008.01 - 2009.01
B.Sc. - Information Technology
University of Calicut
Diploma - Small Business Management
NIT