salman halima
United Arab Emirates ,Sharjah
Summary
Energetic Sales and Customer Service Representative with knack for enhancing customer satisfaction and driving sales growth. Excel in creating positive customer interactions, resolving issues promptly, and upselling products and services. Proven ability to contribute to team targets and develop lasting customer relationships.
Overview
2025
2025
years of professional experience
Work history
sales representative
Al Reef Perfumes Company
United Arab Emirates , Dubai
- Developed strong relationships with clients to enhance customer satisfaction and retention.
Sales and customer service representative
White Musk Perfumes Company
United Arab Emirates , Dubai
09.2024 - 01.2025
- Assisted customers in selecting fragrances that matched their preferences and needs.
- Managed daily sales operations to achieve business objectives.
- Collaborated with the team to meet monthly sales targets.
sales representative
Perfume House Company in Iraq
Iraq , Baghdad
09.2019 - 05.2020
- Optimised sales presentations using persuasive communication techniques.
- Collaborated with marketing department for effective promotional campaigns.
- Contacted satisfied customers to offer additional services.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
Sales and customer service representative
Al-Waleed Company in Syria
Syria , Damascus
07.2018 - 10.2019
- Collaborated with the team to meet monthly sales targets.
- Managed daily sales operations to achieve business objectives.
Education
Certificate of Higher Education - Agricultural Engineering
Damascus University
syria 01.2018
Skills
- Delivering sales pitches
- Customer empathy
- Grievance handling
- Negotiation mastery
- Retail pos systems
- Communication proficiency
- Sales reporting
- Interpersonal savvy
- Customer Service
- Team Leadership
- Interpersonal communication
Languages
English
Intermediate
B1
Timeline
Sales and customer service representative
White Musk Perfumes Company
09.2024 - 01.2025
sales representative
Perfume House Company in Iraq
09.2019 - 05.2020
Sales and customer service representative
Al-Waleed Company in Syria
07.2018 - 10.2019
sales representative
Al Reef Perfumes Company
Certificate of Higher Education - Agricultural Engineering
Damascus University