SALMAN KHAN
Sharjah,United Arab Emirates
Summary
Experienced Mechanical Engineer with over 12 years in HVAC industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Knowledgeable Application Engineer(VRF & DX Split) evaluates and integrates software throughout sales cycle to drive meaningful solutions and increase sales. Collaborates with developer team, project managers and salespeople to implement application designs supporting customer needs and technical challenges. Offers product training, testing and continuous improvement for cost-effectiveness and market leadership.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Product Engineer
AHI Carrier Fzc
Sharjah, United Arab Emirates
12.2023 - Current
- Initiated new product development requests by collecting market information, competitive data, sales requirements, and pricing insights.
- Managed product life-cycle from concept through launch, prioritising features based on market needs, user research, and after-sales feedback.
- Conducted market research and technical comparisons with competition to propose product specifications and market positioning.
- Reviewed technical proposals from R&D and negotiated specifications to meet market requirements.
- Finalized draft specifications with R&D and aligned features with regional sales teams before approval.
- Proposed FOB target pricing based on features, specifications, and competitor pricing across capacities.
- Led continuous improvement initiatives, resulting in operational excellence and streamlined workflows.
- Enhanced customer satisfaction levels through effective problem resolution strategies.
- Completed PPS files with R&D to initiate official product development with factories.
- Held regular follow-up meetings with R&D teams and prepared detailed progress reports for management.
- supported R&D by arranging competition samples for tear down analysis when needed.
- Coordinated with certification engineers/managers on performance tests, functional tests, EMC, CB test reports, and labelling requirements to ensure regulatory compliance.
- Optimised existing product designs for enhanced performance and cost-efficiency.
- Initiated regular training sessions for junior engineers to boost team competency levels.
- Collaborated with industrial designers to approve blueprints ahead of manufacture.
Sales & Application engineer
AHI Carrier Fzc
Sharjah, United Arab Emirates
04.2016 - 12.2023
- Providing back-office support & managing all the enquiries and offering technical Selection/Quotation to sales team within relevant time frames.
- Reviewing project and product specifications and drawings to prepare technical selections of VRF & DX Split units, FAHU/AHU DX Kit by using Toshiba selection software tools.
- Providing software training & sharing product knowledge with Colleagues, Consultants, Customers, Dealers & Distributors.
- Coordinating with India based application team for all the UAE enquiries.
- Educated and trained existing & new employees on new technologies through presentations and individual support.
- Estimate heat load calculations by HAP.
- Preparing Technical Compliance.
- Preparing Bill of Quantity for design and build job & estimation for the equipment selected.
- Preparing cost sheets with special discounts from factory for special projects.
- Optimizing technical selections of VRF & DX Split units to provide competitive price to customers & to increase project winning chances.
- Attending the technical meetings with consultant/contractor based on project requirement to analyze the technical selection for further optimization and reduction in cost.
- Any other official tasks that may be requested by the line manager from time to time, as needed.
- Maintain appropriate customer relationships to ensure customer satisfaction is maintained.
- Partnered with product team on product development, offered application support.
- Resolved complex technical issues with a meticulous approach.
- Worked with customers for needs analysis, proposal development and vendor costs to produce competitive estimates.
- Offered ongoing technical support to clients and end-users to increase application use and engagement.
Education
Bachelor of Engineering - Mechanical
Jawaharlal Nehru Technological University
Hyderabad, India 03.2011 - 04.2014
Skills
- Toshiba:
- Toshiba selection software(Unitary Products)
- Carrier:
- Design Air, Airovision(FAHU & AHU) & Package units
- Heat Load Software:
- HAP
- Sizing Software:
- McQuay Duct Sizer
Software Skills
HVAC Design Software:
- McQuay Pipe Sizer
- Drafting Software:
- AutoCAD
- Office Package:
- MS Office (Word, Excel, PowerPoint)
- Operating Systems:
- Windows 10
- Managing deadlines
- Cost estimation expertise
LANGUAGES
English - Advanced
Hindi - Native
Telugu - Intermediate
Timeline
Product Engineer
AHI Carrier Fzc
12.2023 - Current
Sales & Application engineer
AHI Carrier Fzc
04.2016 - 12.2023
Bachelor of Engineering - Mechanical
Jawaharlal Nehru Technological University
03.2011 - 04.2014