Salman Shahzad

• Responded to customer queries and provided excellent customer service.
• Built positive customer rapport through friendly, professional communication.
• Handled customer complaints, providing appropriate solutions and recommending alternatives.
• Worked in collaboration with sales team to achieve collective targets and goals.
• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Demonstrated products to showcase features and benefits, enhancing customer understanding.
• Developed sales materials and promotional content to enhance interactions with customers.
• Advised customers on availability, pricing and location of products.

Credit Card, Personal Loan, Multi Insurance Product:

• Built long-term relationships with customers and generated referrals from existing clients.
• Kept clear, detailed customer records to maximise future sales opportunities.
• Generated new leads and opportunities to maximise revenue.
• Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
• Built rapport with new and existing customers to boost client retention.
• Detailed and demonstrated products' characteristics and functions.
• Delivered outstanding after-sales care through regular communication with customers.
• Understood customer needs to craft exceptional sales journeys.

• Credit Card, Personal Loan, Multi Insurance Product: Ensure to generate new business of Multi product and delivery of high level of customer, satisfaction, good quality customers and low cancellation and decline work
• Corporate individual/Business Company Listing/Account Opening Visiting new established companies for payroll account opening and business development effort to outperform corporate targets for specific period
• Travel extensively though out the UAE to capture strategic business and propose for listing and getting bulk business.
• Managed customer lines for minimum wait times and high satisfaction.
• Demonstrated product usage and features to customers.

• Identifies business opportunities by identifying customers and evaluating their position in the industry; researching and analyzing sales options
• Sells products by establishing contact and developing relationships with customers; recommending solutions
• Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities and products, Recommending profit and service improvements.