Sr.Key Account Manager - Middle East
Etisalat
Dubai
2020.01 - Current
- Achieved FY21 Q2 Etisalat Boss Award and FY21 Q1 Digital World Cup Runner-Up
- Recognized as Elite Business Sales professional for H2 2023 & Q1 2024 for outstanding Microsoft one cloud solutions sales performance
- Managed a portfolio of existing SMB & Enterprise accounts in the Middle East region, driving revenue of 18MM AED
- Implemented strategies for cross-selling and up-selling IoT & Cloud services to existing customers
- Successfully sold Fixed and wireless connectivity solutions, including GSM service, cloud virtual machines, Etisalat data center, Microsoft and Cisco solutions, MPLS global connectivity, and leased lines
- Exceeded revenue targets by 125% in 2022 and 132% in 2023, consistently achieving revenue growth in account portfolio
- Developed stakeholder matrix to engage decision makers across customer organizations
- Maintained 0% business churn over the last 3 years, minimizing churn to competition
- Received excellent customer ratings from top enterprise accounts
- Implemented rigorous account planning and maintained customer spend data in CRM for accurate share of wallet analysis
- Demonstrated strict discipline in pipeline building activity and opportunity creation management on CRM platform.
