Summary
Skills
Work History
Education
Overview
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Mohammed Salman Khan

Mohammed Salman Khan

Sr. Key Account Manager
Dubai

Summary

Results-oriented Senior Key Account Manager with extensive experience in the Electronics industry. Possessing a robust skill set including CCNA Certification, proficiency in Microsoft Server, and expertise in SaaS solutions, M2M, IOT, SDWAN, and MPLS. Adept at strategic planning and relationship building. Seeking a challenging Sales and Management role in the Middle East to leverage my knowledge and drive for success.

Skills

CCNA Certified

Work History

Sr.Key Account Manager - Middle East

Etisalat
Dubai
01.2020 - Current
  • Achieved FY21 Q2 Etisalat Boss Award and FY21 Q1 Digital World Cup Runner-Up
  • Recognized as Elite Business Sales professional for H2 2023 & Q1 2024 for outstanding Microsoft one cloud solutions sales performance
  • Managed a portfolio of existing SMB & Enterprise accounts in the Middle East region, driving revenue of 18MM AED
  • Implemented strategies for cross-selling and up-selling IoT & Cloud services to existing customers
  • Successfully sold Fixed and wireless connectivity solutions, including GSM service, cloud virtual machines, Etisalat data center, Microsoft and Cisco solutions, MPLS global connectivity, and leased lines
  • Exceeded revenue targets by 125% in 2022 and 132% in 2023, consistently achieving revenue growth in account portfolio
  • Developed stakeholder matrix to engage decision makers across customer organizations
  • Maintained 0% business churn over the last 3 years, minimizing churn to competition
  • Received excellent customer ratings from top enterprise accounts
  • Implemented rigorous account planning and maintained customer spend data in CRM for accurate share of wallet analysis
  • Demonstrated strict discipline in pipeline building activity and opportunity creation management on CRM platform.

Business Development Manager

Etisalat
Dubai
08.2019 - 12.2020
  • Attained recognition as FY20 Q2 Digital Champion and FY20 Q1 Product Champion
  • Influenced and generated Dh 4MM pipeline in 2019, achieving a 35% win rate
  • Secured new business by leveraging strategic channel partner network and market intelligence
  • Orchestrated successful roadshows to attract and onboard new clients
  • Provided tailored solutions to address clients' unique business challenges
  • Collaborated with Senior Management and CXOs to develop forecasting and revenue generation strategies
  • Continuously monitored and expanded Business Pipeline and Digital share of wallet.

Key Account Manager - Middle East

Etisalat
Dubai
10.2017 - 08.2019
  • Managed a portfolio of existing SMB accounts in the Middle East, generating a revenue of 11MM AED
  • Upgraded 5% of customers from Tier 2 to Tier 1 during tenure in the role
  • Ensured consistent monthly customer engagement and achieved 100% customer retention
  • Attained 60% of target from Dh 2.8MM 2018 pipeline
  • Earned exceptional CSAT scores through exceptional engagement skills.

Relationship Manager - India

HDFC Bank
Mumbai
07.2015 - 09.2017
  • Spearheaded management of portfolio for high net-worth individual clients in India
  • Facilitated prompt resolution of disputes and enhanced client engagement
  • Exceeded quarterly and monthly targets consistently
  • Oversaw various banking portfolios, including Life Insurance, Mediclaim, and Credit Cards
  • Drove a significant increase in annual portfolio revenue, achieving 18% growth in FY15 and 27% growth in FY16.

Education

BTECH (Electronics) - undefined

Rizvi College of Engineering
Mumbai, INDIA
05.2012 - 5 2015

Diploma (Electronics & Telecommunications) - undefined

Pravin Patil Polytechnic
Mumbai, INDIA
07.2009 - 8 2012

Overview

9
9
years of professional experience
3
3
Languages

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Mohammed Salman KhanSr. Key Account Manager