Summary
Skills
Work History
Education
Overview
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Mohammed Salman Khan

Mohammed Salman Khan

Sr. Key Account Manager
Dubai

Summary

Results-oriented Senior Key Account Manager with extensive experience in the Electronics industry. Possessing a robust skill set including CCNA Certification, proficiency in Microsoft Server, and expertise in SaaS solutions, M2M, IOT, SDWAN, and MPLS. Adept at strategic planning and relationship building. Seeking a challenging Sales and Management role in the Middle East to leverage my knowledge and drive for success.

Skills

CCNA Certified

Microsoft Server

Microsoft Azure

Fundamentals of Azure AI services

Fundamental AI concept

SDWAN

Customer Centric Orientation

Excellent communication skills

Sales forecasting expertise

Cross-functional collaboration

Emotional intelligence

Strong leadership

Retention

Negotiation

Work History

Sr.Key Account Manager - Middle East

Etisalat
Dubai
01.2020 - Current
  • Achieved FY21 Q2 Etisalat Boss Award and FY21 Q1 Digital World Cup Runner-Up
  • Recognized as Elite Business Sales professional for H2 2023 & Q1 2024 for outstanding Microsoft one cloud solutions sales performance
  • Managed a portfolio of existing SMB & Enterprise accounts in the Middle East region, driving revenue of 18MM AED
  • Implemented strategies for cross-selling and up-selling IoT & Cloud services to existing customers
  • Successfully sold Fixed and wireless connectivity solutions, including GSM service, cloud virtual machines, Etisalat data center, Microsoft and Cisco solutions, MPLS global connectivity, and leased lines
  • Exceeded revenue targets by 125% in 2022 and 132% in 2023, consistently achieving revenue growth in account portfolio
  • Developed stakeholder matrix to engage decision makers across customer organizations
  • Maintained 0% business churn over the last 3 years, minimizing churn to competition
  • Received excellent customer ratings from top enterprise accounts
  • Implemented rigorous account planning and maintained customer spend data in CRM for accurate share of wallet analysis
  • Demonstrated strict discipline in pipeline building activity and opportunity creation management on CRM platform.

Business Development Manager

Etisalat
Dubai
08.2019 - 12.2020
  • Attained recognition as FY20 Q2 Digital Champion and FY20 Q1 Product Champion
  • Influenced and generated Dh 4MM pipeline in 2019, achieving a 35% win rate
  • Secured new business by leveraging strategic channel partner network and market intelligence
  • Orchestrated successful roadshows to attract and onboard new clients
  • Provided tailored solutions to address clients' unique business challenges
  • Collaborated with Senior Management and CXOs to develop forecasting and revenue generation strategies
  • Continuously monitored and expanded Business Pipeline and Digital share of wallet.

Key Account Manager - Middle East

Etisalat
Dubai
10.2017 - 08.2019
  • Managed a portfolio of existing SMB accounts in the Middle East, generating a revenue of 11MM AED
  • Upgraded 5% of customers from Tier 2 to Tier 1 during tenure in the role
  • Ensured consistent monthly customer engagement and achieved 100% customer retention
  • Attained 60% of target from Dh 2.8MM 2018 pipeline
  • Earned exceptional CSAT scores through exceptional engagement skills.

Relationship Manager - India

HDFC Bank
Mumbai
07.2015 - 09.2017
  • Spearheaded management of portfolio for high net-worth individual clients in India
  • Facilitated prompt resolution of disputes and enhanced client engagement
  • Exceeded quarterly and monthly targets consistently
  • Oversaw various banking portfolios, including Life Insurance, Mediclaim, and Credit Cards
  • Drove a significant increase in annual portfolio revenue, achieving 18% growth in FY15 and 27% growth in FY16.

Education

BTECH (Electronics) - undefined

Rizvi College of Engineering
Mumbai, INDIA
05.2012 - 5 2015

Diploma (Electronics & Telecommunications) - undefined

Pravin Patil Polytechnic
Mumbai, INDIA
07.2009 - 8 2012

Overview

9
9
years of professional experience
3
3
Languages

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Mohammed Salman KhanSr. Key Account Manager