Salmankhan Pathan
Sharjah
Summary
Accomplished Field Engineer and Technical Support Engineer with a proven track record at NEC Saudi Arabia Ltd. and Eand, respectively. Highly skilled Engineer with 10+ years of experience in the Telecom & Networking world. Strongly focused on the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Engineer
NEC Saudi Arabia Ltd. - GCC Branch
01.2024 - Current
- Worked on Tcloud NFVI, MCGNAT and UCPe projects.
- Conducted detailed site surveys for accurate project planning.
- Provided exceptional customer service by addressing queries promptly and efficiently.
- Resolved technical issues swiftly, minimizing downtime.
- Maintained a high level of health and safety on-site through diligent risk assessments.
- Coordinated with project managers for smooth project execution.
- Troubleshot hardware problems, ensuring minimal disruption to operations.
Technical Support Engineer
Eand
10.2014 - 12.2023
- In Etisalat, I've worked for multiple positions in the technology dept
- Likewise, Since 2019 working with LMT dept
- As a System Support Engineer
- Manage Staff, Assign them duties/tasks, and provide technical support to further enhance their capabilities
- Trained and utilized with different NMS tools i.e
- Huawei, Zhone and Alcatel
- Working with Digital OSS assurance system to create and manage CRs and MTTs
- Working experience on GIS application to create/manage splitter installation
- Worked as a Supervisor for FFM
- Planning and handing the activities in the exchange (i.e
- Mapping and maintaining the ring of GPON, DWDM and SDH Network)
- I Worked on Alcatel Lucent (Nokia) 1830 PSS-32 (DWDM)
- Huawei OSN H-6800 (DWDM) and Ciena -6500 (DWDM)
- Monitor and Support troubleshooting Switches as well as Router NOKIA (Series SR 7750,7450)
- Monitor and Support troubleshooting Firewall (FORTINET)
- Co-ordination for Splicing, termination, OTDR traces, testing, Link testing of OFC
- Trained for GPON FTTX Network and ISP/OSP & FDH Uplifting
- Worked as a Regional Supervisor for uplifting team
- Daily Workflow control analysis provisioning and maintenance jobs
- Prepare Management related reports and reply to the Etisalat management for any inquiries.
Education
Diploma Electronics And Tele Communication - GPA: 1st Class
05-2012
Skills
- CISCO Certified Network Associate (CCNA)
- TCP/IP
- WAN
- Technical Help Desk Experience
- Interpersonal Communication
- Written Communication
- Network configuration
- Cloud technology
Certification
- CCNP SECURITY CORE CERTIFIED, CISCO, 02/01/2021, CSCO13692492
- MICROSOFT AZURE FUNDAMENTALS, 12/01/2020, MS0990678687
- Microsoft Certified: Azure Administrator Associate, 21/10/2024, 02R642-3EA530
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Timeline
Field Engineer - NEC Saudi Arabia Ltd. - GCC Branch
01.2024 - Current
Technical Support Engineer - Eand
10.2014 - 12.2023
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION - Diploma Electronics And Tele Communication, GPA: 1st Class
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