Hi, I’m
SALOME NGUGI
Dubai
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
years of professional experience
Work History
DERIV DMCC
HR EXECUTIVE
02.2023 - 08.2023
Job overview
- Diligently maintain HR compliance by staying abreast of current employment laws and regulations, while also ensuring that HR policies, procedures, and practices align with the latest requirements.
- Cultivate harmonious work environment by promoting effective communication, skillfully managing conflicts, and fostering inclusivity to foster positive employee relations.
- Lead in employee wellness program coordination along with medical insurance to promote healthy work environment.
- Co-authored an employee handbook, effectively applying my understanding of UAE labor laws and company policies.
- Oversee the entire onboarding process, from induction to managing employee lifecycle, ensuring seamless and positive experience for new hires.
- Collaborate seamlessly with cross-functional teams to ensure HR strategies are in line with organizational objectives, fostering cohesive integration of HR practices within the company.
- Directed hiring and onboarding programs for new employees.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Educated employees on company policy and kept employee handbook current.
- Developed and implemented onboarding and orientation programs for new employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
- Stimulated employee engagement, loyalty and commitment to values and culture of company, resulting in inncreased retention rate.
AL TAMIMI & COMPANY
HR ADMINISTRATIVE ASSISTANT
09.2021 - 09.2022
Job overview
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
- Assisted with creating employee handbooks and manuals.
- Compiled employee records from individual departments to maintain central files.
- Converted employee status from temporary to permanent.
- Developed and maintained HR policies and procedures.
- Studied research and trends on best practices in HR field.
- Maintained and scheduled complex calendars.
- Managed employee exit interviews and paperwork.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Aided staff with employee performance review paperwork and documentation.
Al Tamimi & Company
HUMAN RESOURCES TRAINEE & L&D ASSISTANT
09.2021 - 02.2022
Job overview
- Demonstrated responsiveness in addressing urgent learning and development (L&D) inquiries, while actively collaborating with the department as a supportive and cohesive team member
- Led an internship program from screening, placement, onboarding, retention process to offboarding
- Orchestrated lawyer training seminars Continuous Legal Professional Development (CLPD) aimed at lawyers to promote effective strategies for fostering workplace confidence and morale.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Coordinated employee training programs to improve productivity and performance.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Assisted with creating employee handbooks and manuals.
- Created job descriptions on boards for vacant jobs.
- Aided staff with employee performance review paperwork and documentation.
Al Tamimi & Company
LEGAL RECEPTIONIST
07.2015 - 08.2021
Job overview
- Assisted attorneys and other Collected and recorded necessary information from new clients, including personal details and relevant legal matters
- Undertaking various adhoc assignments and responsibilities to support functioning of the legal office like conference booking and facilitation
- Ensuring all appointments are accurately recorded and any changes are communicated promptly.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cheque and cash payments records accurately as well as issue receipts to clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Scheduled and made appointments for over 200 attorneys and managers.
EMRILL SERVICES LLC
ADMINISTRATIVE ASSISTANT
04.2013 - 06.2015
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and technical data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Emaar Properties
Administrator and receptionist for the
Job overview
- Assisted in preparation and distribution of official documents, reports, and presentations Assisted in preparation and distribution of official documents, reports, and presentations
- Maintained confidentiality and handled sensitive information with utmost professionalism and discretion
- Implemented an efficient filing system, resulting in successful recovery of lost data
- Recognized by Emaar Management as one of the top- performing support staff.
Education
Janets , United Kingdom
ADVANCED DIPLOMA from BUSINESS ADMINISTRATION
08.2021
Kenya Methodist University , Kenya
BACHELOR OF BUSINESS ADMINISTRATION
10.2024
Kenya Methodist University , Kenya
Pre-University Certificate
2012
Skills
- Staff Training
- Effective Planning
- Sorting and Labeling
- Computer Literacy
- New Hire Orientation
- Conflict Management
- Business Administration
- Labor Agreements
- Human Resources Support
- Records Preparation
- Compliance Reporting
- Administer Benefits Programs
- Unemployment Claims
- Business Correspondence
- File and Database Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR EXECUTIVE
DERIV DMCC
02.2023 - 08.2023
HUMAN RESOURCES TRAINEE & L&D ASSISTANT
Al Tamimi & Company
09.2021 - 02.2022
HR ADMINISTRATIVE ASSISTANT
AL TAMIMI & COMPANY
09.2021 - 09.2022
LEGAL RECEPTIONIST
Al Tamimi & Company
07.2015 - 08.2021
ADMINISTRATIVE ASSISTANT
EMRILL SERVICES LLC
04.2013 - 06.2015
Administrator and receptionist for the
Emaar Properties
Janets
ADVANCED DIPLOMA from BUSINESS ADMINISTRATION
Kenya Methodist University
BACHELOR OF BUSINESS ADMINISTRATION
Kenya Methodist University
Pre-University Certificate
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