Book and stationery store manager
- Prioritised tasks to maintain reliable service throughout peak times.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Received payments and updated stocks in computer.
- Built rapport with new and existing customers to boost client retention.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Designed visually pleasing in-store and window displays to increase footfall.