SAMA KHAYYAT
ABU DHABI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Al Ain Pharmacy Group
ABU DHABI
01.2021 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
Sales Consultant
PROPERTY SHOP INVESTMENT
ABU DHABI
09.2019 - 09.2020
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Evaluated sales metrics to identify areas for improvement, implementing strategic changes to increase success rates.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Consultant
MEDICINA GROUPY OF PHARMACY
Abu Dhabi, United Arab Emirates
07.2017 - 07.2019
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Provided valuable feedback to company leadership regarding client preferences, helping inform future product development initiatives.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
Sales Executive
GALAXY TRAINING CENTER
NABLUS-PALESTINE
07.2011 - 10.2016
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Education
Bachelor of Science - Psychology
AL NAJAH NATIONAL UNIVERSITY
PALESTINE05.2011
Skills
- Community Networking
- Sales Funnel Management
- Product and Service Knowledge
- Industry Trends
- Customer Relationship Management
- B2B Sales
- Lead Generation
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Sales Consultant
Al Ain Pharmacy Group
01.2021 - Current
Sales Consultant
PROPERTY SHOP INVESTMENT
09.2019 - 09.2020
Sales Consultant
MEDICINA GROUPY OF PHARMACY
07.2017 - 07.2019
Sales Executive
GALAXY TRAINING CENTER
07.2011 - 10.2016
Bachelor of Science - Psychology
AL NAJAH NATIONAL UNIVERSITY