AHMED AMMAR

• Lead and supervise daily operations of the Orthopedic Clinic, ensuring smooth patient flow and high-quality service delivery.
• Coordinate with physicians, nurses, and administrative teams to optimize clinic performance and patient satisfaction.
• Manage staff schedules, conduct performance reviews, and provide on-the-job training for front-desk personnel.
• Oversee appointment scheduling, patient communication, and adherence to clinic procedures.
• Support insurance approvals and coordinate closely with diagnostic and imaging departments.

2021 – 2023

Patient Relation Executive — American Hospital

• Registered new patients and ensured the completion of pre-registration forms and collection of valid ID documents.
• Entered and verified charges in the hospital system and resolved late charge issues promptly.
• Followed ID verification procedures during booking, registration, and cashiering.
• Scanned and uploaded necessary documents into the hospital system accurately.
• Collaborated with the Insurance Department and Medical Imaging team to coordinate appointments and streamline services. Efficiently registers new patients, ensuring completion of pre-registration forms and collection of valid ID documents.
• Accurately enters and verifies charges and orders within the hospital system and resolves any late charge issues.
• Complies with hospital ID verification policies throughout booking, registration, and cashiering processes.
• Diligently scans and uploads all requisite documents into the hospital system.
• Collaborates with the Insurance Department to streamline patient services.
• Coordinates with Medical Imaging to schedule appointments efficiently.

• Strategically developing innovative and cost-effective procurement methodologies.
• Sourcing and establishing relationships with dependable suppliers and vendors.
• Negotiating favorable terms to achieve competitive advantage in supplier agreements.
• Conducting thorough reviews of current contracts to ensure sustained operational efficiency.
• Enhancing customer service excellence in procurement processes.
• Cultivating and sustaining enduring vendor and supplier partnerships.
• Authorizing purchase orders and coordinating the timely delivery of goods and services.
• Conducting risk management for potential contracts and agreements.
• Managing procurement budgets with a focus on long-term cost savings.
• Overseeing IT systems for effective tracking of shipments, inventory, and supply management.
• Generating detailed procurement reports to inform strategic decision-making.

• Optimized store operations, boosting efficiency and performance.
• Upheld immaculate store presentation, promoting a professional brand image.
• Managed asset protection, guaranteeing accountability and security.
• Executed detailed inventory management for organized product displays.
• Administered accurate raw material management and distribution via ERP software.
• Controlled raw material logistics from procurement to production and delivery.

• Maintain receipts, records, and withdrawals of the stockroom.
• Receive, unload, and shelve supplies.
• Planning, finding new ideas and handling the team planning of the store.
• Perform other stock-related duties, including returning, packing, pricing, and labeling supplies.
• Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping.
• Coordinate the handling of freight, the movement of equipment, and necessary minor repairs.

• Review and research rejected Third-Party claims taking appropriate action to resolve.
• Work backlog of denied claims for timely resubmission.
• Manage assigned queues keeping up-to-date and current on all claims.
• Workflow grid is cleared daily meet productivity criteria.
• Specific denials including new patient overrides.
• Follow all applicable government regulations including HIPAA.
• Display behavior which exemplifies the Core Values.
• Other duties as deemed necessary.

• Marketing various medical urinary catheters & disposables to health care industries such as Pharmacies, Clinics and Hospitals.
• Analyzing sales figures & forecasting future sales volume to maximize the sales.
• Maintaining close relationships with clients to ensure customer loyalty, retention and customer delight.
• Contacting clients by phone to negotiate terms of an agreement and conclude sales.
• Reviewing on sales performance daily basis.
• Maintaining accurate records of all sales and prospective customs.
• Conducting productive sales calls, presentation and follow-up activities.
• Follow-up on outstanding debts collections.

• Preparing cash payment vouchers for vendors & employees.
• Preparing cheques and vouchers for vendors & employees.
• Having good knowledge of working in the purchase accounting department.
• Having good knowledge of supply chain & its structure.
• Follow up account statement for vendors.