STATA analysis
Samantha Mkandawire
Abu Dhabi
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Private ESL Tutor
Self-employed
Al Ruwais
02.2023 - Current
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Created personalized lesson plans to meet needs of diverse learners.
- Assisted students in developing study skills and strategies.
- Conducted tutoring sessions at schools, homes and public spaces.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Sales Representative
David Liquor Store
Lusaka
07.2021 - 10.2021
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Secretary to the Assistant Human Resource
Zambia Sugar
Mazabuka
01.2020 - 07.2021
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Financial Advisor
Madison Finance
Lusaka
01.2017 - 10.2018
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Facilitated new client onboarding process and investment account setup.
- Assisted clients with estate planning to organize distribution of assets based on client wishes.
- Delivered strategic investment advice for individual and corporate clients.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Monitored and updated financial plans to comply with client goals.
Education
Bachelor Of Health Science - Public Health
University of Lusaka
Lusaka, Zambia 02.2018 - 04.2023
Skills
Analytical and Critical Thinking
undefinedSoftware
SPSS programming
EVIEWS
EXCEL
Microsoft publisher, word and power point
Additional Information
Reference
Evans Mapulanga- Mentoir-Zambia Sugar Limited
Human Resource Officer
Evansmapulanga0@outlook.com
+2609733603
Nkumbu Pelekamoyo - Stanbic Bank
Stock Broker
+260978874669
Mr. Allan Lungu - Madison Assests limited
Manager
+260979557906
Timeline
Private ESL Tutor
Self-employed
02.2023 - Current
Sales Representative
David Liquor Store
07.2021 - 10.2021
Secretary to the Assistant Human Resource
Zambia Sugar
01.2020 - 07.2021
Bachelor Of Health Science - Public Health
University of Lusaka
02.2018 - 04.2023
Financial Advisor
Madison Finance
01.2017 - 10.2018
Similar Profiles
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed
Maurice BlandMaurice Bland
Home Improvement Contractor at Self-employedHome Improvement Contractor at Self-employed
Claire OverfeltClaire Overfelt
Math Tutor at Self-EmployedMath Tutor at Self-Employed
Mohamed Ismail MamdiMohamed Ismail Mamdi
Fraud Analyst at Al Maryah Community BankFraud Analyst at Al Maryah Community Bank