SAMANTHA LOIS N LOBERIANO
Dubai
Summary
Enthusiastic individual with excellent communication and organisation skills with well-developed hospitality skills. Supports busy, productive environments by working with focus, drive and attention to detail.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Housekeeping Associate
The Bellevue Manila
Alaban, Muntinlupa
05.2023 - 06.2023
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
Front Office Agent
The Bellevue Manila
Alabang, Muntinlupa
10.2022 - 06.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Increased customer service success rates by quickly resolving issues.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
Model
The Bellevue Manila
Alabang, Muntinlupa
05.2021 - 05.2021
- Promoted products and services by posing for commercials and photo shoots.
- Remained focused, motivated and professional throughout long shoots and events.
Food and Beverage Attendant
The Camelot Hotel
Quezon City
04.2015 - 05.2016
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Greeted and seated guests to provide friendly and welcoming experience.
Education
Bachelor of Science - Hospitality Management
Adamson University
Ermita, Manila 06.2012 - 12.2012
Skills
Verbal and written communication
undefinedTimeline
Housekeeping Associate
The Bellevue Manila
05.2023 - 06.2023
Front Office Agent
The Bellevue Manila
10.2022 - 06.2023
Model
The Bellevue Manila
05.2021 - 05.2021
Food and Beverage Attendant
The Camelot Hotel
04.2015 - 05.2016
Bachelor of Science - Hospitality Management
Adamson University
06.2012 - 12.2012
Similar Profiles
Kim Keryll TriaKim Keryll Tria
E-Mobility Solutions Associate at Manila Electric Company (MERALCO)E-Mobility Solutions Associate at Manila Electric Company (MERALCO)
Beatrice Coleen LindaBeatrice Coleen Linda
Bilingual Customer Service Representative at Conduent ManilaBilingual Customer Service Representative at Conduent Manila
Christian Joseph SamilinChristian Joseph Samilin
Threat Intelligence Analyst at Infinit-O ManilaThreat Intelligence Analyst at Infinit-O Manila