Samar Elsharawy
Dubai
Summary
Results-driven Sales & Makeup Advisor with experience exceeding sales targets, promoting premium beauty products, and delivering excellent customer service. Skilled in client engagement and building strong customer relationships.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Beauty Advisor
MAC Cosmetices
Ajman
2024.11 - Current
- Stayed up to date with new product launches, services, and beauty trends.
- Represented the brand by maintaining high standards and adhering to MAC brand values.
- Delivered outstanding customer service to ensure a premium client experience.
- Worked to meet and exceed individual performance targets and store sales goals.
- Applied makeup professionally and courteously, ensuring client satisfaction.
- Provided personalized makeup consultations by analyzing skin types, recommending suitable products, and educating clients on skincare routines and proper product usage.
Sales Executive
Al Futtaim
Dubai
2019.03 - 2024.10
- Collaborate with the Commercial Team to achieve sales and revenue targets across multiple product categories.
- Support pricing, promotions, and product display strategies to maximize profitability.
- Coordinate with suppliers and category managers to ensure product availability and on-time deliveries.
- Prepare sales reports, forecasts, and budgets for management review.
- Assist in negotiations with suppliers and partners to secure competitive pricing and promotional support.
- Ensure planogram compliance and proper implementation of commercial strategies in stores.
- Work closely with cross-functional teams (marketing, logistics, and operations) to deliver successful campaigns.
Team Leader (Sales)
Majid Al Futtaim – Carrefour UAE
Dubai
2017.08 - 2019.02
- Assumed the role of Duty Manager and Site Controller on a rotational basis with the Management Team.
- Demonstrated a strong sales and customer service approach to achieve business objectives.
- Ensured planogram updates were completed accurately and within required timelines.
- Collaborated with the sales team to implement best practices, providing regular feedback and coaching to improve performance and enhance customer satisfaction.
- Led the team in maintaining high standards of service excellence and a strong customer-focused culture.
Education
Diploma of Education - Educational Technology
Al-Mansour University
Egypt 2015.12 - 2017.05
Bachelor of Technology -
Kafr Elsheikh University
Egypt 2011.05 - 2015.08
Skills
- Retail sales and upselling techniques
- Product knowledge (makeup, skincare, beauty tools)
- Communication, persuasion, and interpersonal skills
- Customer service excellence and client engagement
- Time management and multitasking
- Problem-solving and handling customer complaints
- Reporting and sales analytics
Languages
Arabic
Fluent
English
Upper intermediate
Personal Details
- Visa Status: Residence (Ministry of Labor)
- Marital Status: Single
- Driving License: Light Vehicle
- Date of Birth: 03 March 1993
- Nationality: Egyptian
Timeline
Beauty Advisor
MAC Cosmetices
2024.11 - Current
Sales Executive
Al Futtaim
2019.03 - 2024.10
Team Leader (Sales)
Majid Al Futtaim – Carrefour UAE
2017.08 - 2019.02
Diploma of Education - Educational Technology
Al-Mansour University
2015.12 - 2017.05
Bachelor of Technology -
Kafr Elsheikh University
2011.05 - 2015.08