Hi, I’m
Samaria Angel Dalmacio
Abu Dhabi,UAE
Summary
Dedicated and detail-oriented professional with a diverse background in customer service, administrative support, and technical assistance. Proven ability to coordinate tasks efficiently, manage customer interactions, and ensure accuracy in data entry. Seeking to leverage skills in recruitment coordination to contribute effectively to Emirates.
Overview
5
years of professional experience
5
years of post-secondary education
7
Certification
Work History
Gulf Catering and Support ServicesAbu Dhabi, UAE
Customer Coordinator
02.2022 - Current
Job overview
- Coordinated customer interactions and managed administrative tasks to support operational efficiency.
- Maintained communication with other departments to determine the acceptance of tasks for aircraft input.
- Utilized MS Office, AMOS system, and cMRO system to streamline administrative processes.
Gulf Catering and Support ServicesAbu Dhabi
Technical Assistant
03.2021 - 01.2022
Job overview
- Entered and verified data with a focus on accuracy and efficiency.
- Supported technical operations by AMOS system and cMRO system.
- Assisted in maintaining and updating databases to ensure data integrity.
CMG GroupQuezon City, Philippines
Sales Associate
11.2019 - 02.2020
Job overview
- Provided exceptional customer service, assisting customers in product selection and inquiries.
- Achieved and exceeded sales targets through effective product knowledge and upselling techniques.
- Handled cash transactions and maintained accurate records of sales activities.
Education
Our Lady of Fatima University, Philippines
Bachelor of Business Administration from Major in Marketing Management
08.2015 - 04.2020
Skills
- Customer Service
- Administrative Support
- Data Entry
- Technical Proficiency - AMOS System, cMRO System
- Microsoft Office
- Invoice Processing
- Communication Skills
- Organization and Time Management
- Attention to Detail
- Teamwork and Collaboration
Certification
- Suspected Unapproved Parts
- SMS - Safety Management System
- Fuel Tank Safety Phase 1 and Phase 2
- EASA Part 145 / GCAA CAR 145
- Electrical Wiring Interconnection System (EWIS)
- Policy & Procedures Training - Etihad Engineering
- Human Factor Initial Training
Timeline
Customer Coordinator
Gulf Catering and Support Services
02.2022 - Current
Technical Assistant
Gulf Catering and Support Services
03.2021 - 01.2022
Sales Associate
CMG Group
11.2019 - 02.2020
Our Lady of Fatima University
Bachelor of Business Administration from Major in Marketing Management
08.2015 - 04.2020
Suspected Unapproved Parts
SMS - Safety Management System
Fuel Tank Safety Phase 1 and Phase 2
EASA Part 145 / GCAA CAR 145
Electrical Wiring Interconnection System (EWIS)
Policy & Procedures Training - Etihad Engineering
Human Factor Initial Training
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