Samarth Shetty
Dubai,UAE
Summary
To obtain a creative and challenging position in an organization that gives me an opportunity for self-improvement and leadership, while contributing to the symbolic growth of the organization with my technical, innovative and logical skills Driven professional with keen interest in operational excellence seeks to leverage analytical and problem-solving skills in Operations Associate role. Known for strong communication and organisational abilities, combined with solid understanding of business processes. Aims to streamline operations, enhance productivity, and contribute to overall business success.
Overview
3
3
years of professional experience
Work history
Operation Associate
Ferrari World Abu Dhabi
Abu Dhabi, UAE
01.2024 - 05.2025
- Warmly welcomed guests and provided excellent customer service to ensure a positive experience.
- Enforced all ride and attraction rules and safety regulations at all times.
- Performed daily startup and shutdown procedures for rides and attractions.
- Organized and managed queuing systems to maintain order and flow.
- Accurately conducted guest height measurements and ensured safety requirements were met.
- Maintained organized and efficient ride platforms for operation.
- Fitted and distributed ride safety gear and clothing as required.
- Ensured safe and efficient guest loading and unloading procedures.
- Conducted proper checks of ride restraints, safety belts, and equipment.
- Inspected safety equipment, including fire extinguishers and emergency exits.
- Effectively communicated with guests, teammates, and management.
- Confidently operated ride stop and emergency stop functions.
- Delivered fun and memorable experiences, contributing to overall guest satisfaction.
- Maintained accurate records of ride operations, downtime's, throughputs, and colleague breaks.
- Handled ride downtime's and emergency situations with professionalism and adherence to protocol.
- Followed all health and safety procedures diligently.
- Kept ride areas clean, safe, and presentable at all times.
- Demonstrated strong focus and alertness during long shifts and varying crowd levels.
- Performed additional tasks as required to support operational needs.
Backend Operation Associate
Royal Brothers
Bangalore, India
09.2022 - 08.2023
- Regularly updated daily vehicle trips for Long Term Subscription.
- Maintained and tracked vehicle service records, ensuring up-to-date service history.
- Managed vehicle status updates on inventory and website for accurate availability.
- Created new vehicle models and enabled them on the website.
- Set up tariffs and locations on the website, ensuring accurate pricing.
- Blocked vehicles for maintenance, movements, or other operational requirements.
- Documented incidents, breakdowns, and escalations on a daily basis to maintain clear communication.
- Ensured timely renewal of vehicle insurance and updated relevant documents on the backend.
- Conducted regular inventory mapping to ensure proper record-keeping and vehicle tracking.
- Coordinated GPS installations and rectifications for vehicles.
- Prepared and submitted daily, weekly, and monthly SOP reports.
- Handled team training for new colleague.
Education
Bachelor of Engineering - CIVIL
GITAM UNIVERSITY
12th (PUC) -
VIDYA JYOTHI
10th -
KENDRIYA VIDYALAYA
Skills
- Excellent communication skills
- Ability to quickly grasp new skills
- Strong problem-solving abilities
- Highly dedicated and results-driven
- Proficient in MS Excel / Google Sheets
- Team training and leadership
- System implementations
- Operations management
LANGUAGES KNOWN
English
Fluent
Hindi
Fluent
Kannada
Native
Tamil
Advanced
Telugu
Advanced
Tulu
Native
Timeline
Operation Associate
Ferrari World Abu Dhabi
01.2024 - 05.2025
Backend Operation Associate
Royal Brothers
09.2022 - 08.2023
Bachelor of Engineering - CIVIL
GITAM UNIVERSITY
12th (PUC) -
VIDYA JYOTHI
10th -
KENDRIYA VIDYALAYA
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