Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Websites
Languages
Timeline
Generic
SAMEEH NASIR ALUNGAL

SAMEEH NASIR ALUNGAL

Summary

Motivated entry-level professional with a strong foundation in international business and customer service. Experienced in merchandising, product display, and customer relationship management, with a proven ability to enhance customer engagement and product visibility. Skilled in assisting with stock control, inventory management, and delivering exceptional service in retail settings. Adaptable and driven, with a passion for contributing to team success and improving the overall shopping experience

Overview

6
6
years of professional experience

Work History

Customer Service Representative Intern

Vox Cinemas
Abu Dhabi
03.2024 - 04.2024
  • Provided exceptional customer service, ensuring customer satisfaction and loyalty
  • Developed strong communication and interpersonal skills, building rapport with diverse customers
  • Provided customers with product and service information.
  • Processed customer orders accurately and efficiently.

Event Promoter Intern

Formula One
Abu Dhabi
10.2022 - 11.2024
  • Effectively promoted Lenovo products, generating leads and building customer relationships
  • Demonstrated sales acumen and the ability to influence customer decisions

Volunteer

STEP Conference
Abu Dhabi
03.2021 - 03.2021
  • Contributed to event coordination, fostering a vibrant atmosphere and supporting innovation
  • Showcased teamwork, adaptability, and organizational skills

Merchandiser

Watch Palace
Manjeri
01.2019 - 01.2020
  • Organized product displays and ensured shelves were well-stocked
  • Monitored inventory and supported restocking efforts
  • Enhanced customer experience through basic merchandising skills
  • Collaborated with team to maintain store cleanliness

Education

Bachelor's - International Business

Middlesex University Dubai
United Arab Emirates
01.2024

Higher Secondary School Certificate -

PEEVES MODEL SCHOOL
01.2021

CBSE Board Examination -

ACE PUBLIC SCHOOL
01.2019

Skills

  • Problem-solving
  • Adaptability
  • Basic Knowledge of Retail Operations
  • Inventory Management
  • Stock Control
  • Effective Communication
  • Active Listening
  • Product Knowledge
  • Professionalism
  • Positive Attitude
  • Time Management
  • Handling Customer Queries
  • Payment Processing

Awards

  • Introduction to Office and Administrative Management (Alison Online)
  • Accenture North America - Data Analytics and Visualization Job Simulation
  • Project Management Foundation Certification (PMI CERTIFICATION)
  • Business Analysis & Process Management (Coursera)
  • Foundations of Digital Marketing and eCommerce (Coursera)

Personal Information

  • Driving License: UAE/2730683
  • Visa Status: Family Sponsored Visa

Languages

English
Proficient
C2
Hindi
Advanced
C1

Timeline

Customer Service Representative Intern

Vox Cinemas
03.2024 - 04.2024

Event Promoter Intern

Formula One
10.2022 - 11.2024

Volunteer

STEP Conference
03.2021 - 03.2021

Merchandiser

Watch Palace
01.2019 - 01.2020

Bachelor's - International Business

Middlesex University Dubai

Higher Secondary School Certificate -

PEEVES MODEL SCHOOL

CBSE Board Examination -

ACE PUBLIC SCHOOL

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SAMEEH NASIR ALUNGAL