Sameel Nalakath
Aviation
Dubai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
3
3
Certifications
1
1
Language
Work History
Supervisor
Noon.com, Security & Loss Prevention
Dubai
01.2021 - Current
- Perform risk assessments of the site & operations and give recommendations and action plans to the relevant stakeholders while reporting these to the S&LP HODs
- Conduct Security Compliance audits helping to ensure physical standards are in place
- Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Legal)
- Deliver SLP Refresher workshops and Induction for new joiners
- Coordinate with Government agencies at the site level as well as the regulatory authorities for all security-related equipment and subjects, (e.g., SIRA, SIA, etc.) and act as a point of contact for law enforcement authorities for emergency or critical circumstances
- Manage Physical security of sites through guarding service and monitor optimum functioning of electronic surveillance devices
- Organize and lead meetings with stakeholders on a weekly basis.
Duty Officer
Air India Limited
Dubai
06.2008 - 04.2020
- Manage all aspects of flight turnaround, including check-in, boarding, ramp services, cargo, catering, cleaning, document checks, customer service, security, and safety
- Submitting reports to responsible departments after conducting investigations and safety audits
- Coordinate with Flight Dispatch regarding flight plan, aircraft swapping, monitoring of weather reports as received from the met office, and refiling of flight plan with revised departure
- Prepare monthly station performance reports
- Business continuity plans (BCP) - Prepare effective BCP for handling flight disruptions and check-in system outages
- Train the team through briefings and exercises to ensure the team is well-prepared to handle such situations
Customer Service Supervisor
Air India Limited
Bangalore
03.2005 - 03.2008
- Supervised Airport operations of Air India flights including
- Pre-flight and Post-flight, Fuel finalization, and Filing of flight plans
- Coordinating RAMP activities for Airbus 320, 330-200,
- Boeing 747-400, 777-300, and 787-800 aircraft with the ground dispatcher
- Supervise Check-In counters, document checks, VIP handling, assisting the Handling agent at Check-In and boarding time in their queries regarding Tickets discrepancies, Baggage
- Weight, Transit Passengers, Documents checks to be carried out for foreign bodies, and ensuring smooth handling of passengers
- Monitoring LDM, PSM, PTM of Arrival Flight, and Departure flights, liaising with the Dispatcher and the ground handling for smooth movement of Passenger Disembarkation &
- Embarkations
- Experienced in Handling Passengers for Delayed Flights,
- Passengers for Transfers
- Maintaining Safety, Quality
- Standards, Security, and Passenger Service for the
Education
Bachelor’s - Business Administration
Annamalai University
Diploma - Customer Service Management
Aviation Safety, and Security-. In-house training for Air India - undefined
AIrindia In-house training - undefined
Diploma - Travel & Tourism
Diploma - Aviation and Airway Management and Operations
Skills
Priority management
undefinedCertification
Sameel Nalakath
Additional Information
- Awards , Star Award - Great Collaboration with the Ops Team and maximizing recovery. April 2022, Dubai, UAE Star Award - Delivering SLP Inductions in India and Sri Lanka.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
Noon.com, Security & Loss Prevention
01.2021 - Current
Duty Officer
Air India Limited
06.2008 - 04.2020
Customer Service Supervisor
Air India Limited
03.2005 - 03.2008
Bachelor’s - Business Administration
Annamalai University
Diploma - Customer Service Management
Aviation Safety, and Security-. In-house training for Air India - undefined
AIrindia In-house training - undefined
Diploma - Travel & Tourism
Diploma - Aviation and Airway Management and Operations
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