SAMEER HANDOO
DUBAI,UNITED ARAB EMIFRATES
Summary
Accomplished professional with expertise in event planning and project management, demonstrating exceptional organisational skills and team leadership. Proven track record in customer service and guest relations, effectively managing guest lists and implementing successful event marketing strategies. Strong interpersonal communication skills enhance collaboration and drive results, with a focus on delivering outstanding experiences.
Overview
8
8
years of professional experience
Work history
Event manager
DREAMTIME EVENTS
DUBAI, UAE
2024.04 - Current
- Facilitated crisis management, maintaining calm in high-pressure situations.
- Streamlined communication protocols for clear and efficient exchanges.
- Orchestrated entertainment line-ups, enhancing overall event atmosphere.
- Ensured compliance with local regulations during event planning and execution.
- Handled client queries promptly delivering superior customer service.
- Liaised with marketing teams to create engaging promotional materials.
- Hired temporary event staff based on budgets, event size and specialised skills required.
- Prepared comprehensive reports on post-event results.
Event coordinater
ACE EVENTS
Dubai, uae
2023.03 - 2024.04
- Improved event appeal by identifying and booking unique venues.
- Enhanced attendee experience with meticulous attention to detail in event planning.
- Navigated budget constraints whilst ensuring high-quality delivery of events.
- Conducted post-event evaluations to improve future events.
Retail sales associate
MARINA HOME
DUBAI, UAE
2021.01 - 2023.01
- Lead the training of new staff members to improve team efficiency.
- Handled cash transactions accurately maintaining financial integrity.
- Maintained tidy sales floor to enhance shopping experience.
- Managed stock levels for optimal store performance.
- Facilitated smooth checkout process, reducing wait times for customers.
- Provided product knowledge to customers for informed purchases.
- Contributed to sales targets through active promotion of products.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Customer relationship officer
LEGACY EMPLOPYMENT SERVICES
DUBAI, UAE
2019.06 - 2020.01
- Took ownership of all customer queries, ensuring speedy resolution.
- Served as primary point of contact for key accounts providing timely assistance.
- Devised strategies to reduce churn rate by improving overall customer experience.
- Developed strong relationships with customers to understand their needs better.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Oversaw daily operations to achieve high productivity levels.
Host
SWITCH RESTAURANT
DUBAI, UAE
2017.03 - 2019.02
- Followed hygiene and safety regulations to uphold high standards of health protection.
- Streamlined restaurant operations with efficient seating arrangements.
- Managed conflict resolution to maintain a positive atmosphere.
- Communicated effectively with kitchen staff, resulting in timely order deliveries.
- Assisted guests with special dietary requests, ensuring their comfort and safety.
- Created a welcoming environment with friendly interactions and prompt service.
- Handled table reservations for smoother dining experiences.
- Collaborated with bar staff for efficient drink orders and delivery.
Education
Diploma - COMPUTER ENGINEERING
SSM COLLEGE OF SRINAGAR
INDIA 11/2011 - 12/2014
Skills
- Event planning
- Customer Service
- Project Management
- Organised
- Guest relations
- Interpersonal communication
- Guest list management
- Event marketing strategy
- Excellent organisation
- Team Leadership
Languages
English
Fluent
Hindi
Fluent
Affiliations
- SNOOKER
- PHOTOGRAPHY
Accomplishments
BEST CONTENT CREATOR AWARD (2022)
BEST FASHION INFLUENCER AWARD (2025)
Timeline
Event manager
DREAMTIME EVENTS
2024.04 - Current
Event coordinater
ACE EVENTS
2023.03 - 2024.04
Retail sales associate
MARINA HOME
2021.01 - 2023.01
Customer relationship officer
LEGACY EMPLOPYMENT SERVICES
2019.06 - 2020.01
Host
SWITCH RESTAURANT
2017.03 - 2019.02
Diploma - COMPUTER ENGINEERING
SSM COLLEGE OF SRINAGAR
11/2011 - 12/2014