SAMEER MUSTAFA
System Engineer
Summary
A self-motivated IT professional with 12 years of hands-on experience designing, implementing, supporting, and managing multi-tiered mid-range systems. I have extensive experience overseeing the development, implementation and management of information technology systems that improve accessibility and resolve networking issues. This experience has helped me develop a range of relevant skills, including an in-depth knowledge of Microsoft server architecture, confident project leadership and familiarity with a range of technological applications. Being an effective systems engineer requires a mastery of such skills, and I am dedicated to applying them to the next position I hold.
Overview
11
11
years of professional experience
8
8
Certifications
Work History
System Engineer
ALSALAM COMMUNITY SCHOOL (British Curriculum Private School )
Dubai
11.2019 - Current
- Maintaining and monitoring of network devices.
- Managing the servers and ensuring the backups.
- Installing and Managing of School related IT devices.
- Installation and configuration of Network related devices.
- Maintaining Guest Wi-Fi solution.
- Provide day to day support for users.
- Managing CCTV, Access control system and IP PBX.
- Setup and Configure the Outlook Mail for users.
- Setup and Configure the Office 365 for users.
- Providing advice on selection and purchase of IT equipment
- Responsible for all backups of the Servers and Active devices
- Manages the MDM software.
- Installing and Managing of School Accounts software
- Manages the Google Admin Console.
Computer Network Engineer
HOLISTIC BUSINESS TECHNOLOGIES LLC ( ICT Solutions Company)
02.2014 - 10.2019
- Full IT Setup for the small and medium sizes offices.
- Manages for the AMC Clients.
- Installation and maintenance of Windows based systems within a client’s digital environment
- Evaluates industry trends, standards and new technologies to recommend change (i.e., evaluate and integrate new OS versions, drivers and hardware
- Maintaining and installing the internet routers and wireless access points
- Set up & Manage secure Virtual Private Network (site to site) between Regional and Head Office
- Provide day to day support for internal network/WAN infrastructure and connectivity requirements
- Troubleshooting Network issues
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Creation of User Account, Email Address for new employees in AD server and allocation of system with necessary software’s for development work
- Helping users in installing Local and Network printer
- Installing and Configuring Local and Network Printer and IP Phones
- Setting up new users' accounts and profiles and dealing with password issues
- Providing the share folder permission and maintaining
- Setup and Configure the Outlook Mail for users
- Setup and Configure the Office 365 for users
- Providing advice on selection and purchase of IT equipment
- Responsible for all backups of the company.
System Administrator
ALFAJER SECURITIES, Fajer Securities L.L.C (Share and bond brokerage services Company)
05.2013 - 07.2013
- Installing and configuring computer hardware operating systems and applications
- Setup and configure the Active Directory and Domain
- Providing support, including procedural documentation and relevant reports
- Supporting the roll-out of new applications
- Setup, Configure, Diagnose and resolve the Outlook Mail for users
- Basic Windows Server Administration and troubleshooting issues related to it
- Troubleshooting Server / Clients System and Antivirus Updating / management
- Setting up New user accounts and dealing with password issues
- Setup and Configure the Outlook for users
- Remote Support for Remote users
- Ensure that all servers are maintained and running optimally
Technical support Engineer
NETSEC SOLUTIONS (IT solutions, Networking & Web Development company)
04.2012 - 04.2013
- Installation, Configuration and Troubleshooting of Desktop/Laptop/Server Operating Systems such as Windows XP/Vista/Win7/8, Windows 2008,2012 Server
- Setup remote desktop for client’s digital environment
- Setting up New user accounts and dealing with password issues
- Remote Support for Remote users
- Installation and Configuration of mail clients like – MS outlook-2003, 2007 and 2010
- Managing and maintaining LAN network and Server / Desktop management
- Backup management and File / Folder access management
- Setup and Configure the Outlook for users
- Maintain the Hardware and installing all type of Software’s provided by the company and ensure that the same working properly at all times.
Systems Administrator
PC LAND (IT solutions Company)
09.2011 - 03.2012
- Provide the desktop and server support
- Install the PC Hardware and Operating Systems
- Install the authorized software to laptops and desktops
- Diagnose and resolve the Hardware and Software issues
- Local and Network printer administration
- Diagnosing and Resolve the Network Problems
- Files and Folder sharing to user according to Project requirements
- Individual Coordinate with Network and Server Support Team to resolve the issues
- Setting up and Configuring New Desktops and Laptops.
Education
Batchelor of Computer Application -
Bharatiar Univercity, India
India 04.2001 -
Skills
Firewall: FortiGate, Cisco ASA, Palo Alto, Sophos,Cyberoam, Sonic wall, etc
Certification
CCNA (Cisco Certified Network Associate)
PROJECTS FOR REFERENCE
.
1. MY CHOICE GOVERNMENT TRANSACTION CENTER, Deira, Dubai.
Hardware and Software Procurements.
Installation of HP Servers and SAN Storage.
Firewall and Network Switch Installation.
Centralized Wireless System Installation
IP Telephone System. CCTV System Installation and Configuration.
UPS Mounting and Installation.
Project Completion Report
2. ITL World Travel, Dubai, UAE - Server Consolidation Project.
Installation of HP Servers and Storage
Hyper-V Virtualization Services Setup and Migration
Local Backup at Primary Site High Availability and Replication at DR
3. Galleria, Dubai, UAE.
Hardware and Software Procurements .
Firewall and Network Switch Installation.
CCTV System Installation and Configuration.
Bio Matric System installation.
Centralized Wireless System Installation.
Project Completion Report.
4. AMER CENTER, Bur Dubai, UAE.
Hardware and Software Procurements.
Installation of HP Servers and SAN Storage
Firewall and Network Switch Installation.
Centralized Wireless System Installation
IP Telephone System.
CCTV System Installation and Configuration.
UPS Mounting and Installation.
Project Completion Report
5. World Travel Services, Dubai, UAE - IT Infrastructure setup.
Installation of HP Servers and Storage.
Microsoft Exchange 2013 Installation.
HP Switch Installation and Configuration.
Wireless system Installation.
Centralized Antivirus Software configuration
CCTV System Installation and Configuration.
Project Completion Report and Users training.
6. ENET TPA, Dubai, UAE - IT Infrastructure setup.
Shifting of Existing Servers.
IP Telephony System Installation
Backup software Configured to Tape Drive.
Centralized Antivirus Software configuration.
CCTV System Installation and Configuration.
Wireless system Installation and Configuration.
CREDENTIALS
Result/Target oriented
Motivator
Problem Solver
Quick Learner
Creative Organizer
Quality Oriented
Service minded
Team Player
PERSONAL SKILLS
- Friendly and pleasing mannered/possessing good presence of mind.
- Love to mingle with people/ can easily get along with people of different nature.
- Having excellent problem solving skills/ highly disciplined, hardworking and well organized.
- Young, Energetic, Pro-active and self- Motivated/ eager to take on challenging assignments.
PERSONAL DETAILS
Date of Birth - 20th May 1987
Place of Birth - Kerala, India
Nationality - Indian
UAE Driving License - Yes
Marital Status - Married
Languages Known - English, Malayalam, Hindi and Arabic (Read Only)
Interest - Learning new things, Sports, Music, Reading, Driving.
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
System Engineer
ALSALAM COMMUNITY SCHOOL (British Curriculum Private School )
11.2019 - Current
Computer Network Engineer
HOLISTIC BUSINESS TECHNOLOGIES LLC ( ICT Solutions Company)
02.2014 - 10.2019
System Administrator
ALFAJER SECURITIES, Fajer Securities L.L.C (Share and bond brokerage services Company)
05.2013 - 07.2013
Technical support Engineer
NETSEC SOLUTIONS (IT solutions, Networking & Web Development company)
04.2012 - 04.2013
Systems Administrator
PC LAND (IT solutions Company)
09.2011 - 03.2012
Batchelor of Computer Application -
Bharatiar Univercity, India
04.2001 -
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