SAMEH AZIZ MORIS
Abu Dhabi
Summary
Hardworking The senior sales officer practiced at planning, conducting, and reviewing sales work. Banking veteran skilled in maintaining facilities, overseeing supplies, and training employees.
Overview
7
7
years of professional experience
Work History
SENIOR OFFICER (CONSUMER BANKING I CB SALES & DISTRIBUTION)
NATIONAL BANK OF RAS AL KHAIMAH
10.2024 - Current
- Conducted meetings with loan applicants to discern their needs and gather pertinent information for loan applications
- Evaluated financial eligibility and devised appropriate debt payment plans tailored to individual circumstances
- Ensured the timely submission of loan applications, adhering to designated timelines and procedural requirements
- Developed detailed loan proposals, presenting comprehensive plans and strategies customized to meet client requirements
- Collaborated effectively with team members to optimize processes and enhance overall efficiency
- Maintained meticulous client interactions and transaction records, ensuring compliance with regulatory standards and internal protocols
- Provided exceptional customer service, promptly addressing inquiries and resolving issues to maximize client
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
FIRST ABU DHABI BANK
08.2023 - 09.2024
- Conducted meetings with loan applicants to discern their needs and gather pertinent information for loan applications
- Evaluated financial eligibility and devised appropriate debt payment plans tailored to individual circumstances
- Ensured the timely submission of loan applications, adhering to designated timelines and procedural requirements
- Developed detailed loan proposals, presenting comprehensive plans and strategies customized to meet client requirements
- Collaborated effectively with team members to optimize processes and enhance overall efficiency
- Maintained meticulous client interactions and transaction records, ensuring compliance with regulatory standards and internal protocols
- Provided exceptional customer service, promptly addressing inquiries and resolving issues to maximize client
- Connected with prospects through trade shows, cold calling and local-area networking.
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
MONEY CONCEPTS
04.2023 - 08.2023
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
INNOVATION
10.2022 - 03.2023
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
- Recommended and implemented strategic initiatives targeting new business to increase sales 45%.
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
RED TIE COMPANY
06.2022 - 09.2022
- Follow up on new leads and referrals to generate business
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Achieving the monthly sales targets, assigned to him/her, for various products and services
- Resolve customer queries/issues and facilitate customer service
- Maintain periodic status reports, including daily activity report and calls/follow-ups made
CASHIER
AL MAYA SUPERMARKET
05.2018 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Review cash accounts on a daily basis
- Supply clients with relevant information on products and services available in the bank
- Resolve customer issues pertaining to products and services
Education
DIPLOMA - Accounting And Finance
MATAY SECONDARY SCHOOL
Minya, Egypt05.2010
Skills
- Strategic planning
- Report writing
- Team bonding
- Financial administration
- Strong negotiation skills
- Time management
- Data-driven decision making
- Operations management
- Customer Account Management
- Microsoft Office Experts
Languages
Arabic
English
Additional Experience - Volunteer Work
Worked in Abu Dhabi Police as a volunteer in the 'We Are All Police' organization for +500 hours as a leader in the events.
I obtained training workshops and attendance certificates in several topics like brainstorming and community consultations, professional integrity, writing reports and announcements, the advantages of volunteer work, protocol and etiquette, occupational safety and health in events, cybersecurity, and promoting positive behaviors. I hold them with love. Events insurance, crime scene management, community policing and its role in crime prevention, and the stages that families of people with disabilities go through. Security sense on the street, dealing with crises and disasters, combating cybercrime, Promote traffic safety, drug prevention, teaching protocol and etiquette, and cooperation in righteousness and charity.
Timeline
SENIOR OFFICER (CONSUMER BANKING I CB SALES & DISTRIBUTION)
NATIONAL BANK OF RAS AL KHAIMAH
10.2024 - Current
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
FIRST ABU DHABI BANK
08.2023 - 09.2024
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
MONEY CONCEPTS
04.2023 - 08.2023
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
INNOVATION
10.2022 - 03.2023
SALES OFFICER (CREDIT CARD & PERSONAL FINANCE)
RED TIE COMPANY
06.2022 - 09.2022
CASHIER
AL MAYA SUPERMARKET
05.2018 - 05.2022
DIPLOMA - Accounting And Finance
MATAY SECONDARY SCHOOL
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